Color Misregistration
When two colors do not register properly, it may indicate problems with the Belt Cartridge.
Solutions
•Confirm that the Belt Cartridge is properly seated.
•Replace the Belt Cartridge if it is worn or damaged.
•Call a service representative to check the printer to replace the Cleaning Brush if necessary.
Toner Streak
When toner is streaked or brushed across the page, it may indicate problems with the Toner Module.
Solutions
•Remove Toner Modules and rock them to the left and right to redistribute toner.
•Confirm that Toner Modules are installed properly.
•Replace low or damaged Toner Modules.
Mottled Image
There is variation or mottling in the density of the image.
Solution
•Call a service representative to check the printer.
Shadowing
A residual image of a preceding page appears on subsequent pages.
Solution
•Call a service representative to check the printer.
Insufficient Gloss
When the printed image appears dull, it may indicate a problem with the Fuser Cleaning Roller or Fuser Unit.
Solutions
•Replace the Fuser Cleaning Roller (see page 75).
•Replace the Fuser Unit if getting to end of life (see page 79).
Back of Paper is Stained
There are toner stains on the back side of the paper.
Solution
•Paper containing unfused ink may have been pulled up through the Fuser Rollers, probably after a paper jam. (Most paper jams are best removed from the back of the printer.) Run several sheets of plain paper through the printer to clean these rollers.
•If problem persists call a service representative to check the printer.
Missing Print
A blank page is printed or a specific color is missing.
Solution
•Make sure all Toner Modules are installed correctly.
•Call a service representative to check the printer.
Partial Printing
When an image is partially printed, it may indicate improper fusing.
Solutions
•Use only recommended paper.
•Make sure that the correct Media Type is selected on the Operator Panel.
•Replace the Fuser Unit if it is at the end of its life.
TROUBLESHOOTING
Print Quality | 91 |
