Error Codes
| Code | Short Description |
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| 10 | Arm did not return to | The vacuum picking arm did not return to the top position within 10 |
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| top position |
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| seconds after a command was sent out. The vacuum picking arm |
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| must return to the top position after each action. This indicates an |
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| obstruction or mechanical failure prevented the vacuum picking arm |
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| from completing the requested action. |
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| 11 | Arm | did | not | detect | when the vacuum picking arm has failed to detect anything |
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| specified location in the | (including the bottom of the bin) within 10 seconds after attempting |
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| allotted time |
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| to pick up a disc. This would apply to inserting a disc in a drive and |
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| not detecting anything within 10 seconds if the Z Maneuver feature |
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| is disabled. This error indicates that an obstruction, missing |
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| component or mechanical failure has prevented the vacuum picking |
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| arm from detecting a disc, drive, etc to perform the assigned task. |
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| 12 | Unable to move to the | The vacuum picking arm did not travel to its destination input/output |
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| next input/output bin |
| bin from any other bin within 10 seconds. This error indicates that an |
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| obstruction or mechanical failure has prevented the vacuum picking |
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| arm from rotating to the assigned input/output bin. |
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| 13 | Unable to move into the | The vacuum picking arm did not reach the “drop” position within 4 |
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| drop disc position |
| seconds when placing a disc to output bin. The “drop” position |
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| represents the safe distance between the vacuum picking arm and |
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| the spindle where the disc can be placed securely onto the spindle. |
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| This error indicates that an obstruction, missing component or |
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| mechanical failure has prevented the vacuum picking arm from |
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| performing the assigned task. |
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| 14 | Unable | to | perform | the | The vacuum picking arm did not reach the horizontal starting |
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| horizontal | Z | Maneuver | position for placing a disc into the appropriate drive starting from |
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| from bin # 1 to the | spindle bin #1 within 4 seconds during the insert process. (This error |
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| starting point |
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| is only shown when the Z Maneuver is enabled). |
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| 15 | Unable | to | perform | the | The vacuum picking arm did not reach the drive position within 4 |
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| horizontal | Z | Maneuver | seconds from the Z position starting point. This takes place when the |
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| from | the starting point | vacuum picking arm has descended to the appropriate drive location |
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| to the original position | and should move horizontally to center the disc over the opened |
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| drive tray but fails to do so in the specified allotted time. (This error |
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| is only shown when the Z Maneuver is enabled). |
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| 16 | Unable |
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| perform | The vacuum picking arm did not descend and place the disc into the |
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| vertical | Z | Maneuver | opened drive tray within 4 seconds after the vacuum picking arm has |
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| while | placing | disc | in | centered the disc above the opened drive tray. (this error is only |
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| drive tray |
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| shown when the Z Maneuver is enabled). |
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| 17 | Unable | to | perform | the | The vacuum picking arm did not return to starting horizontal position |
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| horizontal | Z | Maneuver | for the reverse Z Maneuver within 4 seconds to return the disc to the |
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| from |
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| original | output bin. (This error is only shown when the Z Maneuver is |
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| position | to the | starting | enabled). |
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| 20 | Input bin empty |
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| All of the input bins are empty. This error commonly comes up every |
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| time the autoloader does not detect any more blank media to load |
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| into the drives. If this error arises and you are finished, press the left |
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| arrow to end the copy process. If you are not finished, restack the |
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| blank media from the first input bin to the remaining bins as needed |
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| and push the right arrow key to continue the duplicating procedure. |
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| 21 | Input bin missing |
| The current input bin is missing. This error indicates that an |
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| obstruction, missing component or mechanical failure has prevented |
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| the vacuum picking arm from detecting the input bin to perform the |
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| assigned task. |
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| 36 • Troubleshooting |
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