IN CASE OF DIFFICULTY

If your Answer-PhoneTMdoes not work properly, follow the Service Check List. If it is still inoperative, then disconnect the Answer-PhoneTMand try another telephone to determine if the problem is with the telephone line. If it is the telephone line, notify the telephone company for service.

If the Answer-PhoneTMcontinues to malfunction, please make sure you have followed all the instructions in this manual to correct the problem.

Refer to the service information on p. 31 of this guide if the problem cannot be corrected and the Answer-PhoneTMmust be disconnected.

TELEPHONE PROBLEM

SOLUTION

1.

No Dial tone

Check Cords to make sure they are inserted

 

 

 

correctly.

 

 

Does HOOK SWITCH extend fully when

 

 

 

handset is removed from cradle?

2.

Phone does not dial

Check PULSE/TONE switch. Place in the

 

 

 

PULSE position.

 

 

 

 

3.

You cannot be heard by other

Check that handset coil is fully inserted at

 

party

 

both ends.

 

 

 

 

4.

Memory Dialing Problems

Did you program number correctly?

 

 

Did you follow the proper dialing sequence?

 

 

 

 

5.

Incoming and Outgoing voice

Check that other phones are off hook at the

 

volume is too low

 

same time. If so, this is a normal condition as

 

 

 

volume drops when additional phones are

 

 

 

used at once.

 

 

 

 

6.

Phone does not ring

Is RINGER SELECT set to OFF position?

 

 

Are you using too many phones on one line?

 

 

 

(The total REN of all phones should not be

 

 

 

greater than the maximum REN for your

 

 

 

calling area. Usually 5.)

 

 

 

 

7.

Tone Feedback Flutter while

This is normal as power is fluctuating with

 

dialing in pulse mode

 

phone out-pulsing.

 

 

 

 

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GE 2-9892 manual Case of Difficulty