IN CASE OF DIFFICULTY

 

ANSWERER PROBLEM

SOLUTION

 

 

1.

Tape won’t go in.

Unplug the DC power cord and plug it in again.

 

 

 

 

 

 

 

Wait for unit to stop. Then, insert tape. Unplug

 

 

 

2. Power was applied without tape

 

 

 

 

 

DC power cord.

 

 

 

 

 

installed

 

Then plug it in again. (This resets the unit).

 

 

 

 

 

 

 

 

 

 

3.

Answer indicator flashes rapidly

Record new Outgoing Announcement.

 

 

 

and there are no new messages

If problem recurs, clean heads.

 

 

 

4. Answer ON/OFF is not on

Is Answerer switched ON? Press Answer

 

 

 

 

 

 

 

ON/OFF switch.

 

 

 

 

 

 

Is the DC Adapter inserted properly and securely

 

 

 

 

 

 

 

into working AC outlet?

 

 

5.

Unit will not function when I press

If tape is running, wait for tape to finish rewind.

 

 

 

 

 

any buttons.

 

Note: Do not plug unit in without tape installed.

 

 

 

 

 

 

Unplug AC power cord. Then plug it in again.

 

 

 

 

 

 

 

(This resets the unit.)

 

 

6.

The unit does not function.

Replace tape and unplug and then plug in DC

 

 

 

 

 

However, Beep sounds and Call

 

power cord. (This resets the unit).

 

 

 

 

 

Counter flashes.

If tape is running, wait for tape to finish rewind.

 

 

 

 

 

 

 

Note: Do not plug unit in without tape installed.

 

 

7.

The unit does not record Incoming

Is tape inserted properly?

 

 

 

 

 

messages

Does tape appear damaged? If so, replace.

 

 

 

 

 

 

Is Outgoing Message recorded properly?

 

 

 

 

 

 

 

 

 

8. Sound level of Messages played

Turn Volume Control up.

 

 

 

 

 

back is low

Clean the head and capstan assembly

 

 

 

 

 

 

 

 

 

9. Outgoing Announcement does not

Re-Record Outgoing Announcement.

 

 

 

 

 

stop and no incoming message is

Clean the head and capstan assembly

 

 

 

 

 

recorded

 

 

 

 

 

 

REMOTE OPERATION

 

 

 

 

 

 

PROBLEM

SOLUTION

 

 

 

 

1. System does not respond to

Check to make sure you are using Touch-Tone

 

 

 

 

 

commands

 

phone.

 

 

 

 

 

 

Start entering codes before ten second time-out.

 

 

 

 

 

 

Enter correct three digit security code.

 

 

 

 

 

 

Press dial buttons firmly. (There may be noise

 

 

 

 

 

 

 

interference on the phone lines.)

 

 

2.

System doesn’t answer until the

Answerer is turned off.

 

 

 

 

 

tenth ring.

Enter three digit security code to turn on (p. 24).

 

 

 

 

 

 

If tape is full, enter Security Code, then listen to

 

 

 

 

 

 

 

and delete messages to make room for more

 

 

 

 

 

 

 

messages (p. 24).

 

 

 

 

 

 

 

 

 

 

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GE 2-9892 manual Answerer Problem Solution