Make sure the battery pack is installed correctly.

Did the handset beep when you pressed the talk/callback button? Did the charge indicator on the base turn on? The battery may need to be charged.

Place handset in cradle for at least 20 seconds to reset.

Dial tone is OK but can’t dial out

Make sure the TONE/PULSE setting on the base is set to the type of phone service you are subscribed to.

Handset does not ring

Make sure the handset ringer setting is ON.

The cordless handset may be out of range of the base. Move closer to the base.

You may have too many extension phones on your line. Try unplugging some phones.

Check for dial tone.

You experience static, noise, or fading in and out

The cordless handset may be out of range of the base. Move closer to the base.

Relocate the base. Make sure base is not plugged into an outlet with another household appliance.

Charge the battery.

Unit beeps

Place the handset in the cradle for 20 seconds. If it still beeps, charge battery for 16 hours.

Clean charging contacts on cordless handset and base/charge cradle with a soft cloth or an eraser.

See solutions for “No dial tone.”

Replace the battery.

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GE 21026 manual