Troubleshooting Tips InstallationInstructions OperatingInstructions SafetyInstructions
CustomerService
Before you call for service…
Problem |
| Possible Causes | What To Do |
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Moisture forms on |
| Not unusual during | •Wipe surface dry and make sure the power saver switch |
cabinet surface |
| periods of high humidity. | is not set at the POWER SAVER setting. |
between the doors |
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Moisture collects inside |
| Too frequent or too |
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(in humid weather, air |
| long door openings. |
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carries moisture into |
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refrigerator when doors |
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are opened) |
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Food freezing in |
| Food too close to air vent. | •Move the food away from the air vent (near the controls). |
the refrigerator |
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| Fresh food control is set | •Move the fresh food control to a warmer temperature. |
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| too cold. |
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Door does not close |
| Rollers need adjusting. | •See Rollers. |
by itself |
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Cube dispenser does not |
| Icemaker turned off or | • Turn on icemaker or water supply. |
work (on some models) |
| water supply turned off. |
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| Ice cubes are frozen to | • Remove cubes and move the feeler arm to the |
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| icemaker feeler arm. | ON (down) position. |
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| Irregular ice clumps in | • Break up with fingertip pressure and discard |
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| storage container. | remaining clumps. |
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| • Freezer may be too warm. Adjust the freezer control |
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| to a colder setting, one position at a time, until |
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| clumps do not form. |
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Refrigerator has odor |
| Foods transmitting | • Foods with strong odors should be tightly wrapped. |
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| odor to refrigerator. | • Keep an open box of baking soda in the refrigerator; |
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| replace every three months. |
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| Interior needs cleaning. | • See Care and cleaning. |
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Hot air from bottom |
| Normal air flow cooling | • Your floor covering supplier should be consulted if you |
of refrigerator |
| motor. In the refrigeration | object to this discoloration. |
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| process, it is normal that |
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| heat be expelled in the |
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| area under the refrigerator. |
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| Some floor coverings will |
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| discolor at these normal |
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| and safe temperatures. |
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Orange glow in the |
| Defrost heater is on. | • This is normal. |
freezer |
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