Customer Service Troubleshooting Tips Installation Instructions Operating Instructions Safety Information
Before you call for service…
Troubleshooting Tips
Problem |
| Possible Causes | What To Do |
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Electric Coil Models |
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Surface units |
| The surface units are | • With the controls off, check |
not functioning |
| not plugged in solidly. | to make sure the surface |
properly |
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| unit is plugged completely |
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| into the receptacle. |
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| The surface | • Check to see the correct |
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| unit controls | control is set for the surface |
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| improperly set. | unit you are using. |
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| The drip pans are | • With the controls off, check |
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| not set securely in | to make sure the drip pan is |
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| the cooktop. | in the recess in the cooktop |
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| and that the opening in the |
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| pan lines up with the |
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| receptacle. |
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Cooktop feels hot |
| Large pans hold heat | • Choose a pan that matches |
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| close to the cooktop. | the size of the surface unit |
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| you are using. |
The oven vent is blocked. • Pans on the right rear surface unit block air flow from the oven vent and cause the cooktop to get hot.
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