
Before you call for service… | www.GEAppliances.com  | 
Troubleshooting Tips
Save time and money! Review the chart below first and you may not need to call for service.
Problem | 
  | Possible Causes | What To Do | 
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Air conditioner  | 
  | The air conditioner  | • Make sure the air conditioner plug is pushed completely  | 
does not start | 
  | is unplugged  | into the outlet.  | 
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  | The fuse is blown/circuit  | • Check the house fuse/circuit breaker box and replace  | 
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  | breaker is tripped  | the fuse or reset the breaker.  | 
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  | Power failure | • If power failure occurs, turn the air conditioner OFF.  | 
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  | When power is restored, wait 3 minutes to restart the  | 
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  | air conditioner to prevent tripping of the compressor  | 
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  | overload.  | 
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Air conditioner  | 
  | Ice blocks the air flow  | • Set the mode control at FAN or HIGH COOL with the  | 
freezing up | 
  | and stops the air conditioner  | temp control at a warmer setting.  | 
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  | from cooling the room  | 
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Air conditioner does not  | 
  | Airflow is restricted  | • Make sure there are no curtains, blinds or furniture  | 
cool as it should | 
  | 
  | blocking the front of the air conditioner.  | 
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  | The temp control may  | • Turn the temperature knob clockwise as far as possible.  | 
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  | not be set correctly  | 
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  | The air filter is dirty  | • Clean the filter at least every 30 days. See the Operating  | 
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  | Instructions section.  | 
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  | The room may have been hot | • When the air conditioner is first turned on you need  | 
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  | to allow time for the room to cool down.  | 
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  | Cold air is escaping | • Check for open furnace floor registers and  | 
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  | cold air returns.  | 
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  | • Set the air conditioner’s vent to the closed position.  | 
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  | Cooling coils have iced up  | • See “Air conditioner freezing up” below. | 
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Air conditioner does not  | 
  | Airflow is restricted  | • Make sure there are no curtains, blinds or furniture  | 
warm as it should | 
  | 
  | blocking the front of the air conditioner.  | 
  | 
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  | The temp control may  | • Turn the knob counterclockwise as far as possible.  | 
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  | not be set low enough  | The lowest setting provides maximum warming.  | 
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  | The air filter is dirty  | • Clean the filter at least every 30 days. See the Operating  | 
  | 
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  | Instructions section.  | 
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  | The room may have been cold | • When the air conditioner is first turned on, you need to  | 
  | 
  | 
  | allow time for the room to warm up.  | 
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  | 
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  | Warm air is escaping  | • Check for open furnace floor registers and  | 
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  | cold air returns.  | 
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