Before you call for service…

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Troubleshooting Tips

Save time and money! Review the chart below first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Air conditioner

 

The air conditioner

Make sure the air conditioner plug is pushed completely

does not start

 

is unplugged

into the outlet.

 

 

 

 

 

 

The fuse is blown/circuit

Check the house fuse/circuit breaker box and replace

 

 

breaker is tripped

the fuse or reset the breaker.

 

 

 

 

 

 

Power failure

If power failure occurs, turn the air conditioner OFF.

 

 

 

When power is restored, wait 3 minutes to restart the

 

 

 

air conditioner to prevent tripping of the compressor

 

 

 

overload.

 

 

 

 

Air conditioner

 

Ice blocks the air flow

Set the mode control at FAN or HIGH COOL with the

freezing up

 

and stops the air conditioner

temp control at a warmer setting.

 

 

from cooling the room

 

 

 

 

 

Air conditioner does not

 

Airflow is restricted

Make sure there are no curtains, blinds or furniture

cool as it should

 

 

blocking the front of the air conditioner.

 

 

 

 

 

 

The temp control may

Turn the temperature knob clockwise as far as possible.

 

 

not be set correctly

 

 

 

 

 

 

 

The air filter is dirty

Clean the filter at least every 30 days. See the Operating

 

 

 

Instructions section.

 

 

 

 

 

 

The room may have been hot

When the air conditioner is first turned on you need

 

 

 

to allow time for the room to cool down.

 

 

 

 

 

 

Cold air is escaping

Check for open furnace floor registers and

 

 

 

cold air returns.

 

 

 

Set the air conditioner’s vent to the closed position.

 

 

 

 

 

 

Cooling coils have iced up

See “Air conditioner freezing up” below.

 

 

 

 

Air conditioner does not

 

Airflow is restricted

Make sure there are no curtains, blinds or furniture

warm as it should

 

 

blocking the front of the air conditioner.

 

 

 

 

 

 

The temp control may

Turn the knob counterclockwise as far as possible.

 

 

not be set low enough

The lowest setting provides maximum warming.

 

 

 

 

 

 

The air filter is dirty

Clean the filter at least every 30 days. See the Operating

 

 

 

Instructions section.

 

 

 

 

 

 

The room may have been cold

When the air conditioner is first turned on, you need to

 

 

 

allow time for the room to warm up.

 

 

 

 

 

 

Warm air is escaping

Check for open furnace floor registers and

 

 

 

cold air returns.

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Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips Consumer Support

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GE AGE12 operating instructions Before you call for service…, Troubleshooting Tips