Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

Water drips outside

 

Excessively hot and

This is normal when the control is set for cooling.

 

 

humid weather

 

 

 

 

 

 

 

Outside temperature has

This is normal when the control is set for heating.

 

 

dropped below 58°F

The drain valve has opened up to release water from

 

 

 

the base pan. This prevents water from freezing in the

 

 

 

base pan and interfering with the outdoor fan.

 

 

 

 

Water drips indoors

 

The air conditioner is not

For proper water disposal, make sure the air conditioner

 

 

tilted to the outside

slants slightly from the case front to the rear.

 

 

 

 

Water collects in

 

Moisture is removed from

This is normal for a short period in areas with

base pan

 

indoor air and drains into

little humidity; normal for a longer period in very

 

 

rear of a cabinet where a fan

humid areas.

 

 

blows it against the outdoor

 

 

 

condenser coil

 

 

 

 

 

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GE AGE12 operating instructions Water collects