Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Clock and timer do

 

Plug on range is not completely

Make sure electrical plug is plugged into a live, properly

not work

 

inserted in the electrical outlet.

grounded outlet.

 

 

 

 

 

 

 

A fuse in your home may

Replace the fuse or reset the circuit breaker.

 

 

be blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the clock and timer section.

 

 

 

 

Oven light does

 

Light bulb is loose or defective. Tighten or replace the bulb.

not work

 

 

 

 

 

Switch operating light

Call for service.

 

 

 

 

is broken.

 

 

 

 

 

Food does not

 

Door not open to the broil stop

See the Using the oven section.

broil properly

 

position as recommended.

 

 

 

 

 

 

 

Oven controls improperly set.

Make sure you press the BROIL HI/LO pad.

 

 

 

 

 

 

Improper shelf position

See the Broiling Guide.

 

 

being used.

 

 

 

 

 

 

 

Cookware not suited

Use the broiling pan and grid that came with your range.

 

 

for broiling.

 

 

 

 

 

 

 

Aluminum foil used on the

See the Using the oven section.

 

 

the broiling pan and grid has

 

 

 

not been fitted properly and

 

 

 

slit as recommended.

 

 

 

 

 

 

 

In some areas the power

Preheat the broil element for 10 minutes.

 

 

(voltage) may be low.

Broil for the longest period of time recommended in

 

 

 

 

 

 

 

 

the Broiling Guide.

 

 

 

 

Oven temperature too

 

Oven thermostat

See the Adjust the oven thermostat—Do it yourself!

hot or too cold

 

needs adjustment.

section.

 

 

 

 

Oven will not work

 

Plug on range is not

Make sure electrical plug is plugged into a live,

 

 

completely inserted in

properly grounded outlet.

 

 

the electrical outlet.

 

 

 

 

 

 

 

A fuse in your home may

Replace the fuse or reset the circuit breaker.

 

 

be blown or the circuit

 

 

 

breaker tripped.

 

 

 

 

 

 

 

Oven controls improperly set.

See the Using the oven section.

 

 

 

 

 

 

Door left in the locked

If necessary, allow the oven to cool; then unlock

 

 

position.

the door.

 

 

 

 

Storage drawer

 

Rear drawer support is

Reposition the drawer. See the Storage Drawer

is crooked

 

on top of the guide rail.

Removal instructions in the Care and cleaning of

 

 

 

 

your range section.

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GE EER3000 Clock and timer do, Not work, See the Using the clock and timer section, Oven light does, Food does not

EER3000 specifications

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