Before You Call For Service…

ge.com

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

 

 

Surface units will not

 

Improper cookware

Use pans which are flat and match the diameter

 

maintain a rolling boil

 

being used.

of the surface unit selected.

 

or cooking is not

 

 

 

 

 

fast enough

 

 

 

 

 

 

 

 

 

 

 

Surface units do

 

A fuse in your home may be

Replace the fuse or reset the circuit breaker.

 

not work properly

 

blown or the circuit breaker

 

 

 

 

tripped.

 

 

 

 

 

 

 

 

 

Cooktop controls

Check to see the correct control is set for the surface

 

 

improperly set.

unit you are using.

 

 

 

 

 

 

 

Surface unit stops

 

 

 

This is normal. The unit is still on and hot.

 

glowing when turned

 

 

 

 

 

to a lower setting

 

 

 

 

 

 

 

 

 

 

Scratches (may appear

 

Incorrect cleaning

Scratches are not removable. Tiny scratches will become

as cracks) on cooktop

 

methods being used.

less visible in time as a result of cleaning.

 

glass surface

 

Cookware with rough bottoms

To avoid scratches, use the recommended cleaning

 

 

 

being used or coarse particles

procedures. Make sure bottoms of cookware are clean

 

 

(salt or sand) were between

before use, and use cookware with smooth bottoms.

 

 

 

the cookware and the surface

 

 

 

 

of the cooktop.

 

 

 

 

Cookware has been slid

 

 

 

 

across the cooktop surface.

 

 

 

 

 

 

 

 

Areas of discoloration

 

Food spillovers not cleaned

See the Cleaning the glass cooktop section.

 

on the cooktop

 

before next use.

 

 

 

 

 

 

 

 

 

 

Hot surface on a model

This is normal. The surface may appear discolored

 

 

 

with a light-colored glass

when it is hot. This is temporary and will disappear

 

 

cooktop.

as the glass cools.

 

 

 

 

 

 

Plastic melted to

 

Hot cooktop came into

See the Glass surface—potential for permanent damage

the surface

 

contact with plastic placed

section in the Cleaning the glass cooktop section.

 

 

 

on the hot cooktop.

 

 

 

 

 

 

 

 

Pitting (or indentation)

 

Hot sugar mixture spilled

Call a qualified technician for replacement.

 

of the cooktop

 

on the cooktop.

 

 

 

 

 

 

 

 

Frequent cycling

 

Improper cookware

Use only flat cookware to minimize cycling.

 

off and on of

 

being used.

 

 

surface units

 

 

 

 

 

 

 

 

 

 

 

Food does not bake

 

Oven controls improperly set.

See the Using the oven section.

 

or roast properly

 

 

 

 

 

 

Shelf position is incorrect

See the Using the oven section.

 

 

 

 

 

 

or the shelf is not level.

 

 

 

 

 

 

 

 

 

Incorrect cookware or

See the Using the oven section.

 

 

 

cookware of improper

 

 

 

 

size being used.

 

 

 

 

 

 

 

 

 

Oven thermostat needs

See the Adjust the oven thermostat—Do it yourself!

 

 

 

adjustment.

section.

29

 

 

 

 

 

Safety Instructions Operating Instructions Care and Cleaning Troubleshooting Tips Consumer Support

Page 29
Image 29
GE EER3000 owner manual Before You Call For Service…, Problem Possible Causes What To Do

EER3000 specifications

The GE EER3000 is a cutting-edge energy-efficient equipment that redefines the landscape of modern electrical devices. Designed for both residential and commercial applications, this innovative unit provides top-tier performance, reliability, and environmental responsibility. At the heart of the EER3000 is its advanced energy efficiency rating, which significantly reduces energy consumption compared to traditional models, culminating in lower electricity bills and a reduced carbon footprint.

One of the standout features of the EER3000 is its intelligent energy management system. This technology utilizes real-time data to optimize energy usage, adjusting performance based on actual demand. Such adaptive capabilities not only enhance efficiency but also prolong the equipment's lifespan by minimizing wear and tear during idle periods.

In terms of connectivity, the EER3000 is equipped with Wi-Fi-enabled smart technology, allowing users to control and monitor the unit remotely through a dedicated mobile app. This feature provides convenience and peace of mind, enabling users to adjust settings and schedule operations from anywhere. Additionally, the integration with smart home systems means the EER3000 can be part of a larger ecosystem that includes other connected devices.

The EER3000 is designed with an emphasis on user safety and ease of operation. It comes with a user-friendly interface, complete with clear displays and straightforward controls, making it accessible for all consumers regardless of their technical expertise. Safety features include over-current protection, automatic shut-off mechanisms, and advanced surge protection to safeguard against unexpected power fluctuations.

Another notable characteristic of the GE EER3000 is its quiet operation. Utilizing noise-reducing technologies, this equipment can function at lower decibel levels, making it ideal for environments where noise might be a concern, such as hospitals or residential areas.

The construction of the EER3000 also reflects durability and resilience. Built with high-quality materials, the unit is designed to withstand varying environmental conditions, ensuring longevity and consistent performance over time.

Overall, the GE EER3000 represents a significant leap forward in energy-efficient technology, combining smart features, robust safety protocols, and quiet operation to meet the needs of today's eco-conscious consumers. Whether for home or business, the EER3000 stands as a testament to GE’s commitment to innovation and sustainability, making it a wise choice for a responsible future.