Safety Instructions

Operating Instructions

Troubleshooting Tips

About the water softener system.

Service: Electronic Demand Time Features and Service

ERROR CODE DISPLAYED

ERR 01

ERR 02

ERR 03

ERR 04

ERR 05

 

 

 

 

 

 

POSSIBLE DEFECT

• motor

• position

• motor

• position

• control

 

inoperative

switch

inoperative

switch or

(PWA)

 

 

 

or wiring

wiring

 

 

 

 

harness

harness

 

 

• wiring harness

• control

• control

• control

 

 

or connection

(PWA)

(PWA)

(PWA)

 

 

to switch

 

 

 

 

 

• position switch

 

 

 

 

 

• control (PWA)

 

 

 

 

 

 

 

 

 

 

To remove an error code: (1) Unplug transformer.

(2)Correct defect.

(3)Plug transformer in.

(4)Wait for at least 6 minutes. The error code will return if the reason for the error code was not corrected.

Service: Timer/Softener, Service Checkout Procedure

If you are not getting soft water, and an error code is not displayed, use the procedures below to find the problem. First make the following visual checks.

VISUAL CHECKS:

 

 

Is there electrical power to the outlet the water softening system transformer

1

 

 

 

 

 

is plugged into?

 

 

 

 

Is there sufficient salt in the storage tank? The tank should be at least 1/3 to

2

 

 

 

 

1/2 full of salt.

 

 

 

 

Is the softener bypass valve directing water for soft water service?

 

3

 

 

 

 

Is the valve drain hose open to the drain, not more than 8′ above the

4

 

 

 

 

softener, and unobstructed?

 

 

 

If you do not find a problem with the visual checks, continue below.

 

 

 

 

 

 

 

 

 

 

 

 

NO SOFT

 

 

 

 

 

 

 

 

 

 

 

 

 

CONTROL SHOWS

 

 

 

Electrical power was off.

 

 

 

Investigate reason for

WATER

 

 

WRONG TIME AND DAY,

 

 

 

Reset the correct time of

 

 

 

 

 

 

 

 

 

 

 

power loss.

 

 

AND/OR IS FLASHING.

 

 

 

day.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Customer Service

 

 

 

 

 

Check electrical

 

 

 

 

CONTROL

 

 

 

power to control

 

 

 

 

DISPLAY

 

 

 

(outlet, transformer,

 

 

 

 

BLANK.

 

 

 

power cable, all

 

 

 

 

 

 

 

 

connections).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CONTROL DISPLAY SHOWS

 

 

 

 

 

 

 

 

 

 

Do manual

 

CORRECT TIME AND DAY

 

 

 

 

 

 

 

 

AND IS STEADY.

 

 

 

 

 

 

 

diagnostics.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NO POWER POWER OK

REPAIR AS NEEDED

CONTROL DEFECTIVE

Do manual diagnostics to verify proper function.

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GE GNSF23Z01 Service Timer/Softener, Service Checkout Procedure, Err, To remove an error code 1 Unplug transformer, Day

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