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Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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Freezer door pops open |
| This is normal if, after | • This indicates that there is a good seal on the freezer |
when refrigerator door |
| popping open, the freezer | door. If the freezer door does not automatically close after |
is closed |
| door closed on its own. | popping open, the rollers need adjusting. See Rollers and |
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| Leveling Legs. |
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Door does not close |
| Leveling legs need adjusting. | •See Rollers and Leveling Legs. |
by itself |
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Refrigerator does |
| Refrigerator in defrost cycle. | • Wait about 40 minutes for defrost cycle to end. |
not operate |
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| Refrigerator control in | • Move the refrigerator and freezer control to a | |
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| 1 (off) position. | temperature setting. |
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| Refrigerator is unplugged. | • Push the plug completely into the outlet. |
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| The fuse is blown/circuit | • Replace fuse or reset the breaker. |
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| breaker is tripped. |
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Vibration or rattling |
| Refrigerator is not resting | • Adjust leveling legs (See Rollers and Leveling Legs). |
(slight vibration |
| on all four rollers. |
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is normal) |
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Motor operates for |
| Normal when refrigerator | • Wait 24 hours for the refrigerator to completely |
long periods or cycles |
| is first plugged in. | cool down. |
on and off frequently |
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| Often occurs when large | • This is normal. | |
(Modern refrigerators |
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| amounts of food are |
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with more storage |
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| placed in refrigerator. |
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space and a larger |
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freezer require more |
| Door left open. | • Check to see if package is holding door open. |
operating time. They |
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| Hot weather or frequent | • This is normal. | |
start and stop often |
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| door openings. |
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to maintain even |
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temperatures.) |
| Temperature controls set | • See About the controls. |
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| at the coldest setting. |
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Refrigerator or freezer |
| Temperature control not set | • See About the controls. |
compartment too warm |
| cold enough. |
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| Warm weather or frequent | • Set the temperature control one step colder. |
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| door openings. | See About the controls. |
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| Door left open. | • Check to see if package is holding door open. |
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| Freezer door popped open. | • See the problem Freezer door pops open when |
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| refrigerator door is closed. |
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Frost or ice crystals |
| Door left open. | • Check to see if package is holding door open. |
on frozen food |
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| Too frequent or too long |
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(frost within package |
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| door openings. |
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is normal) |
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| Food blocking freezer air vents. | • Move items away from the back wall of the freezer. |
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Frequent “buzzing” |
| Icemaker power switch is in | • Set the power switch to the O (off) position. Keeping it |
sound |
| the I (on) position, but the | in the I (on) position will damage the water valve. |
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| water supply to the refrigerator |
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| has not been connected. |
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Small or hollow cubes |
| Water filter clogged. | • Replace filter cartridge with new cartridge or with plug. |
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| 27 |
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