Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

Automatic icemaker

 

Icemaker power switch is

On power switch models, set the power switch to the

(on some models)

 

not on.

I (on) position. On feeler arm models, move the feeler

does not work

 

 

arm to the ON (down) position.

 

 

 

 

 

 

Water supply turned off or

See Installing the water line.

 

 

not connected.

 

 

 

 

 

 

 

Freezer compartment

Wait 24 hours for the refrigerator to completely

 

 

too warm.

cool down.

 

 

 

 

 

 

Piled up cubes in the storage

Level cubes by hand.

 

 

bin cause the icemaker

 

 

 

to shut off.

 

 

 

 

 

 

 

Ice cubes stuck in icemaker.

Turn off the icemaker, remove cubes and turn the

 

 

(Green power light on

icemaker back on.

 

 

icemaker blinking.)

 

 

 

 

 

Ice cubes have

 

Ice storage bin needs cleaning.

Empty and wash bin. Discard old cubes.

odor/taste

 

 

 

 

Food transmitting odor/taste

Wrap foods well.

 

 

 

 

to ice cubes.

 

 

 

 

 

 

 

Interior of refrigerator

See Care and cleaning.

 

 

needs cleaning.

 

 

 

 

 

Slow ice cube freezing

 

Door left open.

Check to see if package is holding door open.

 

 

 

 

 

 

Temperature control not set

See About the controls.

 

 

cold enough.

A newly installed refrigerator may take 12–24 hours

 

 

 

 

 

 

to begin making ice cubes.

 

 

 

 

Moisture forms on

 

Not unusual during

Wipe surface dry; then adjust the fresh food control

cabinet surface

 

periods of high humidity.

setting one number higher and check again in 24 hours.

between the doors

 

 

 

 

 

 

 

Refrigerator has odor

 

Foods transmitting

Foods with strong odors should be tightly wrapped.

 

 

odor to refrigerator.

Keep an open box of baking soda in the refrigerator;

 

 

 

 

 

 

replace every three months.

 

 

 

 

 

 

Interior needs cleaning.

See Care and cleaning.

 

 

 

 

Moisture collects inside

 

Too frequent or too

 

(in humid weather, air

 

long door openings.

 

carries moisture into

 

 

 

 

Open containers of water or

Cover or seal open containers. During a defrost cycle,

refrigerator when doors

 

 

warm food in the refrigerator.

moisture will be removed from the refrigerator, but may

are opened)

 

 

 

return with long or frequent door openings.

 

 

 

 

 

 

 

Refrigerator compartment

 

No power at outlet.

Replace fuse or reset the breaker.

light does not work

 

 

 

 

Light bulb burned out or loose.

See Replacing the light bulbs.

 

 

 

 

 

 

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GE GTL21 Automatic icemaker, On some models, Does not work, See Installing the water line, Ice cubes have, Odor/taste