Before you call for service…

Troubleshooting Tips

Save time and money! Review the chart below first and you may not need to call for service.

Problem

Possible Causes

What To Do

Water contains tiny

New filter cartridges contain

black particles

activated carbon, which is a

 

harmless black powder.

Turn on the filtered water faucet and allow these harmless carbon particles to purge from the cartridge. Turn off the faucet when the water is clear.

Water has air bubbles

Air in system after installation.

Will go away after water runs for a while.

and is cloudy

 

 

Indicator light on the faucet base is flashing (GXSV10C only)

Six months usage has occurred. Replace both filter cartridges and batteries in the battery pack.

This is the maximum life of the filter cartridges.

Indicator light on the

The faucet base lead wire

Connect.

faucet base is not working

is not connected to the battery

 

(GXSV10C only)

pack lead wire.

 

Batteries may need to be replaced or they may have been installed incorrectly.

Observe orientation markings on the holder and install correctly. Replace batteries if they are old.

Lead wires damaged.

Inspect and repair as needed.

Chlorine taste and /or

The filter cartridges are no

odor in the product water

longer removing chlorine

 

from the water supply.

Replace both filter cartridges.

Water dispenses

Filter may have an integral

very slowly

flow restrictor.

A slower flow (approx. 0.6 g/min.) is normal with this style of filter. If flow rate is unacceptable, replace the filters with ones that do not have integral flow restrictors.

The filters have been installed for too long.

A six-month change-out period is recommended. Replace both filter cartridges.

The filter cartridges have

High sediment levels can cause premature clogging.

become clogged.

Replace both filter cartridges.

Fittings are leaking

Tubing may not be installed

 

properly.

Fully follow the installation instructions (page 9) and be sure the tubing is installed to the proper depth.

Tubing may be damaged. Examine the end of tubing (approx. 1 inch) for defects such as scratches, grooves, roundness, etc. Trim tubing and fully reinstall.

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GE GXSL03C, GXSV10C installation instructions Before you call for service…, Problem Possible Causes

GXSL03C, GXSV10C specifications

The GE GXSL03C and GXSV10C are two models in General Electric's range of water filtration systems, known for their innovative features and advanced technologies. Designed to provide clean and safe drinking water, these systems cater to a variety of needs, from residential households to more extensive applications.

The GE GXSL03C model is particularly notable for its compact design and efficiency. It incorporates a reverse osmosis filtration system, which is highly effective in removing impurities, harmful contaminants, and sediments from water. This model is equipped with a five-stage filtration process that includes pre-filters, post-filters, and a thin-film composite membrane, ensuring a thorough purification. It has a maximum flow rate that allows for convenient water delivery, making it suitable for daily use.

On the other hand, the GE GXSV10C boasts a higher capacity and is designed specifically for larger households or small businesses. This model also employs advanced filtration technology, including a multi-stage process that removes chlorine, lead, and other unwanted substances. A key feature of the GXSV10C is its built-in smart technology, which monitors the status of filters and indicates when replacements are due. This ensures optimal performance and convenience for users.

Both models highlight user-friendly designs, featuring easy-to-replace filters and straightforward installation processes. They come with detailed instructions and typically include necessary accessories for setup. Moreover, the compact nature of these systems allows for flexible installation options, including under-sink locations or in utility areas.

Durability is another strong characteristic of both the GXSL03C and GXSV10C. They are constructed from high-quality materials designed to withstand common wear and tear while maintaining performance over time. Additionally, GE backs these products with reliable customer service and support, ensuring users can easily access help when needed.

In summary, the GE GXSL03C and GXSV10C present powerful water purification solutions featuring advanced filtration technologies, user-friendly designs, and durability. Their focus on efficiency and performance makes them excellent choices for consumers seeking improved water quality in their homes or businesses. With these systems, customers can enjoy peace of mind knowing they are investing in reliable water filtration solutions.