Chapter 7. Troubleshooting
Bar Code Problems
Labels not read
1.On the library’s fourth Configuration screen, ensure that the Barcode Enable setting is set to ON. Power cycle the library, then confirm that the library is reading bar codes correctly.
2.Ensure that bar code labels comply with the standards listed in Bar Code Specifications on page 117. The library bar code reader reads only standard Code 39 bar codes with a maximum of nine characters.
3.Ensure that all bar code labels are installed parallel to cartridge edge.
Labels read but missing a character
1.On the library’s fourth Configuration screen, ensure that the Barcode Chksum setting is set to ON. Power cycle the library, then confirm that the library is reading bar codes correctly.
2.Ensure that bar code labels comply with the standards listed in Bar Code Specifications on page 117. The library bar code reader reads only standard Code 39 bar codes with a maximum of nine characters.
Labels read but have an extra character
On the library’s fourth configuration screen, ensure that the Barcode Chksum setting is set to OFF. Power cycle the library, then confirm that the library is reading bar codes correctly.
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