Chapter 8. Technical Support and Service

How to Contact Technical Support

 

 

Information

 

 

 

Web Site

http://www.spectralogic.com/support/index.cfm/

 

 

 

 

Technical Assistance

 

 

 

Technical Support Phone

United States: (800) 227-4637 or (303) 449-6444 extension 3175

 

Europe: +44 (0) 870 112 2185

 

 

Technical Support E-Mail

support@spectralogic.com

 

 

Knowledge Base

http://www.spectralogic.com/support/kbase/index.cfm/

 

 

 

RMA Number for Equipment Service and Returns

 

 

Technical Support Phone

United States: (800) 227-4637 or (303) 449-6444 extension 3175

 

Europe: +44 (0) 870 112 2185

 

 

Technical Support E-Mail

support@spectralogic.com

 

 

Professional Services

Spectra Logic’s Professional Services group provides many services related to Spectra Logic libraries. These services include installation, relocation, recertification, consulting, training, maintenance, and more.

Professional Services can help you with new ways to use your library, or with advanced solutions for your entire storage infrastructure. For more information about Professional Services, contact your sales representative.

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Spectra Logic 10000 manual Professional Services, How to Contact Technical Support