Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions
Customer Service
Before You Call For Service (cont.)…
Troubleshooting Tips
Problem | Possible Causes | What To Do | ||
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Oven light does not work | Light bulb is loose or defective. | • Tighten or replace the bulb. | ||
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| Plug on range is not completely | • Make sure electrical plug is plugged into a live, properly | ||
| inserted in the electrical outlet. | grounded outlet. | ||
Oven will not | The oven temperature is too | • Allow the range to cool to room temperature and | ||
| high to set a | reset the controls. | ||
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| Oven controls improperly set. | • See the Using the | ||
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“Crackling” or | This is the sound of the | • This is normal. | ||
“popping” sound | metal heating and cooling |
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| during both the cooking and |
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| cleaning functions. |
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Excessive smoking | Excessive soil. | • Touch the CLEAR/OFF pad. Open the windows to | ||
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| rid the room of smoke. Wait until the LOCKED DOOR | |
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| light goes off. Wipe up the excess soil and reset the | |
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| clean cycle. | |
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Oven door will not open | Oven too hot. | • Allow the oven to cool below locking temperature. | ||
after a clean cycle |
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Oven not clean after a | Oven controls not properly set. | • See the Using the | ||
clean cycle |
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Oven was heavily soiled. | • Clean up heavy spillovers before starting the clean | |||
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| cycle. Heavily soiled ovens may need to | |
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| again or for a longer period of time. | |
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“LOCK DOOR” flashes | The | • Close the oven door. | ||
in the display | selected but the door is not |
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| closed. |
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LOCKED DOOR light | The oven door is locked | • Touch the CLEAR/OFF pad. Allow the oven to cool. | ||
is on when you want | because the temperature |
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to cook | inside the oven has not |
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| dropped below the |
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| locking temperature. |
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You have a function error code. | • Touch the CLEAR/OFF pad. Allow the oven to cool for | |||
letter” flash in the display |
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| one hour. Put the oven back into operation. | |
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| If the function code repeats. | • Disconnect all power to the range for 5 minutes | ||
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| and then reconnect power. If the function error | |
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| code repeats, call for service. | |
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“Probe” appears in | This is reminding you to enter a | • Enter a probe temperature. | ||
the display | probe temperature after plugging |
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| in the probe. |
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