Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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Oven will not start |
| A fuse in your home may be | • Replace fuse or reset circuit breaker. |
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| blown or the circuit breaker |
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| tripped. |
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| Power surge. | • Unplug the microwave oven, then plug it back in. |
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| Plug not fully inserted into wall | • Make sure the |
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| outlet. | into wall outlet. |
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| Door not securely closed. | • Open the door and close securely. |
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Control panel lighted, yet |
| Door not securely closed. | • Open the door and close securely. |
oven will not start |
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| START pad not pressed after | • Press START. |
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| entering cooking selection. |
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| Another selection entered | • Press CLEAR/OFF. |
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| already in oven and CLEAR/OFF |
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| pad not pressed to cancel it. |
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| Cooking time not entered after | • Make sure you have entered cooking time after pressing |
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| pressing TIME COOK. | TIME COOK. |
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| CLEAR/OFF was pressed | • Reset cooking program and press START. |
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| accidentally. |
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| Food weight not entered after | • Make sure you have entered food weight after pressing |
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| pressing AUTO DEFROST. | AUTO DEFROST. |
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| Food type not entered after | • Make sure you have entered a food type. |
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| pressing SNACKS or COOK. |
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HOT appears |
| The temperature inside the oven | • Wait for the internal oven temperature to drop. The |
on display |
| is greater than 200 degrees and | sensor cooking features will not operate when the oven |
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| the door is opened. | is hot. |
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ERROR appears |
| During Reheat or Popcorn | • Close the door, press CLEAR/OFF and begin again. |
on display |
| program, the door was opened |
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| before steam could be detected. |
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| No steam was detected by sensor | • Use Time Cook. |
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| within 4 minutes and 10 seconds |
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| after start of Popcorn program. |
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PLEASE INSERT PROBE |
| Probe has been forgotten or not | • Insert the probe into the receptacle. |
appears on display |
| inserted properly. |
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SENSOR ERROR |
| When using a sensor feature, | • Do not open the door until steam is sensed and time is |
appears on display |
| the door was opened before | shown counting down on display. |
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| steam could be detected. |
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Safety Instructions
Operating Instructions
Troubleshooting Tips
Customer Service
