GE JMP31CLCC owner manual Before You Call For Service…, Problem, Possible Causes, What To Do

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before You Call For Service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
Control signals after	You forgot to enter	• Press the BAKE pad and desired temperature or the
entering cooking time	a bake temperature	SELF CLEAN pad and desired clean time.
or delay start	or cleaning time.
Clock and timer	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
do not work	blown or the circuit breaker
	tripped.
	Oven controls	• See the Using the clock and timer section.
	improperly set.
Oven light does	Light bulb is loose or defective. • Tighten or replace the bulb.
not work
	Switch operating light	• Call for service.
	is broken.
Oven temperature	Oven thermostat	• See the Adjust the oven thermostat—Do it yourself!
too hot or too cold	needs adjustment.	section.
Oven will not work	A fuse in your home may be	• Replace the fuse or reset the circuit breaker.
	blown or the circuit
	breaker tripped.
	Oven controls	• See the Using the oven section.
	improperly set.
Oven will not self-clean	The oven temperature	• Allow the oven to cool to room temperature and reset
	is too high to set a self-	the controls.
	clean operation.
	Oven controls improperly set.	• See the Using the self-cleaning oven section.
“Crackling” or	This is the sound of the	• This is normal.
“popping” sound	metal heating and cooling
	during both the cooking and
	cleaning functions.
Excessive smoking	Excessive soil.	• Press the CLEAR/OFF pad. Open the windows to
		rid the room of smoke. Wait until the LOCKED DOOR
		light goes off. Wipe up the excess soil and reset the
		clean cycle.
Oven door will not	Oven too hot.	• Allow the oven to cool below locking temperature.
open after a
clean cycle
Oven not clean	Oven controls not	• See the Using the self-cleaning oven section.
after a clean cycle	properly set.
	Oven was heavily soiled.	• Clean up heavy spillovers before starting the clean
		cycle. Heavily soiled ovens may need to self-clean
		again or for a longer period of time.

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