Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips—Save time and money! Review this chart first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Water won’t boil

 

 

 

Cover pan with a lid.

 

 

 

 

Turn the downdraft fan OFF until the water begins to boil.

 

 

 

 

 

Surface units will not

 

Improper cookware

Pan bottoms should be flat, fairly heavyweight and

maintain a rolling boil

 

being used.

the same diameter as the surface unit selected.

or cooking is slow

 

 

 

 

Surface units do

 

A fuse in your home may

Replace the fuse or reset the circuit breaker.

not work properly

 

be blown or the circuit

 

 

 

breaker tripped.

 

 

 

Cooktop controls

Check to see the correct control is set for the surface

 

 

improperly set.

unit you are using.

Tiny scratches or metal

 

Incorrect cleaning

See the Cleaning the glass cooktop section.

marks (may appear as

 

methods being used.

 

cracks) or abrasions on

 

 

 

 

 

Cookware with rough

Be sure cookware bottoms and cookware are clean

radiant cooktop glass

 

 

bottoms being used or

before use. Use cookware with smooth bottoms. Tiny

surface

 

 

coarse particles (salt

scratches are not removable but will become less

 

 

or sand) were between

visible in time as a result of cleaning.

 

 

the cookware and the

 

 

 

surface of the cooktop.

 

 

 

Cookware has been

 

 

 

slid across the cooktop

 

 

 

surface.

 

 

 

 

 

Areas of discoloration

 

Improper cookware

Marks from aluminum and copper pans as well as

or dark streaks on the

 

being used.

mineral deposits from water or food can be removed

cooktop

 

 

 

with the cleaning cream.

 

 

Hot surface on a model This is normal. The surface may appear discolored

 

 

with a light-colored

when it is hot. This is temporary and will disappear

 

 

cooktop.

as the glass cools.

Hot sugar mixtures

 

Hot cooktop came

See the Cleaning the glass cooktop section.

or plastic melted

 

into contact with

 

to the surface

 

these substances.

 

Frequent cycling

 

Improper cookware

Use only flat cookware to minimize cycling.

off and on of

 

being used.

 

surface units

 

 

 

 

Cooktop feels hot

 

Improper cookware

The glass cooktop surface may seem hotter than you

 

 

being used.

are used to. This is normal. Use pans which are

 

 

 

 

absolutely flat.

Control knob will

 

Cooktop controls

When the knob is in the OFF position, it must be pushed

not turn

 

improperly set.

down before it can be turned. When the knob is in any

 

 

 

 

other position, it can be turned without being pushed in.

Poor venting

 

Clogged filter.

Clean filter per instructions.

 

 

House too airtight.

Open a window slightly to provide fresh air source.

 

 

Wall cap obstructed.

Remove blockage from exterior wall cap.

 

 

Wall cap damper door

Check exterior wall cap damper door for free

 

 

stuck.

movement or obstruction.

 

 

Duct length exceeds

Reduce number of elbows to simplify duct run.

 

 

recommended 100

 

 

 

equivalent foot maximum.

 

 

 

 

 

 

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GE JP989SKSS owner manual Before you call for service…, Problem Possible Causes What To Do

JP989SKSS specifications

The GE JP989SKSS is a remarkable addition to the lineup of advanced kitchen appliances, specifically designed to cater to the cooking needs of modern households. This professional-grade range offers a unique blend of style, functionality, and innovative features that enhance the cooking experience.

One of the standout features of the GE JP989SKSS is its dual fuel capability. By combining the precision of a gas cooktop with the even baking performance of an electric oven, this appliance provides the best of both worlds. Home cooks can enjoy the instant heat and temperature control of a gas burner while benefiting from the consistent heat distribution of an electric oven, making it ideal for baking and roasting.

The cooktop is equipped with five burners, including a powerful 20,000 BTU tri-ring burner that can handle everything from delicate simmering to rapid boiling. This versatility allows users to prepare multiple dishes simultaneously, optimizing their cooking efficiency. Additionally, the burners are designed with heavy-duty cast iron grates that not only enhance durability but also provide a professional look and feel.

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Another notable technology in this range is the edge-to-edge cooktop design. This feature provides a seamless surface, allowing for easy movement of pots and pans across the entire cooktop. Moreover, the surface is made from easy-to-clean stainless steel, making maintenance a breeze.

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Safety is a priority with features like the auto shut-off capability, which automatically turns off the oven after a set period, preventing any potential hazards. The range also includes a self-cleaning function, simplifying the process of maintaining a spotless oven.

In summary, the GE JP989SKSS stands out due to its dual fuel capability, powerful burners, convection baking technology, and smart home integration. This range is designed for those who seek both style and functionality, elevating the culinary experience in any kitchen. With its robust construction, innovative features, and user-friendly design, the GE JP989SKSS is a top-tier choice for home chefs.