Problem | Cause and solution | Page |
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| Simultaneous use of two or more application software |
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Printing is slow. | programs. | – |
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→ Start printing after quitting all unused application |
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| software programs. |
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| The paper is loaded so that printing takes place on the |
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The printed image | rear side of the paper. |
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is light and | → Some paper types have a front and rear side. If the | 10 |
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uneven. | paper is loaded so that printing takes place on the rear |
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side, toner will not adhere well to the paper and a good |
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| image will not be obtained. |
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| You are using paper that is outside the specified size |
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| and weight range. | 9 |
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| → Use copy paper within the specified range. |
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| Paper curled or damp. |
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| → Do not use curled or crimped paper. Replace with dry |
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| copy paper. During periods when the machine is not | – |
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| used for a long time, remove the paper from the tray |
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The printed image |
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and store it in a dark place in a bag to prevent moisture |
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is dirty. | absorption. |
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| You did not set sufficient margins in the paper settings |
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| of your application. |
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| → The top and bottom of the paper may be dirty if the | – |
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| margins are set outside of the specified print quality |
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| area. |
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| → Set the margins in the software application within the |
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| specified print quality area. |
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| The paper loaded in the tray is not the same size as |
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| that specified in the printer driver. |
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| → Check if the "Paper Size" options suit the size of the | – |
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| paper loaded in the tray. |
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| → If the "Fit To Paper Size" setting is activated, make sure |
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| that the paper size selected from the |
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| the same as the size of the loaded paper. |
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| The orientation of document setting is not correct. |
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The printed image | → Click the "Main" tab in the printer driver setup screen, | – |
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is skewed or it | and verify if the "Image Orientation" option is set to |
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your requirements. |
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runs off the paper. |
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| Paper is not loaded properly. | 10 |
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| → Make sure the paper is properly loaded. |
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| You did not correctly specify the margins for the |
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| application in use. |
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| → Check the layout of the document margins and the | – |
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| paper size settings for the application you are using. |
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| Also check if the print settings are specified correctly to |
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| suit the paper size. |
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The printed image | The setting for the print density is not appropriate. |
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→ You can adjust the print density on the printer driver. |
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is darker or lighter | Click the "Advanced" tab in the printer driver setup | – |
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than expected. | screen, and click the "Compatibility" button. Select the |
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| "Print Density Level" from 1 (light) to 5 (dark). |
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