Troubleshooting the Unit, MACHINE/COPYING Problems | Sharp MX-B200

9 TROUBLESHOOTING THE UNIT

This chapter describes misfeed removal and troubleshooting.

For problems with the printer function or the scanner function, see the Help file for the printer/scanner driver.

MACHINE/COPYING PROBLEMS

If any problem occurs, check the list below before contacting your authorised service representative.

Problem	Possible cause	Solution	Page
	Unit plugged in?	Plug the unit into a grounded	Start
		outlet.	Guide

Unit does not	Power switch on?	Turn the power switch on.	7

	Side cover closed	Gently close the side cover.	Start
operate.	Side cover closed	Gently close the side cover.	Start
operate.	securely?		Guide
	securely?		Guide

	Front cover closed?	Gently close the front cover and	Start
		then close the side cover.	Guide

	Is the original placed face	Place the original face down on
Blank copies	down on the document	the document glass or face up in	26, 27
Blank copies	glass or face up in the	the SPF.	26, 27
	glass or face up in the	the SPF.
	SPF?

	Is original image too dark	Adjust the exposure manually.	28
	or too light?		28
	or too light?

Copies are too	Is the unit in the	Adjust the automatic exposure
Copies are too	automatic exposure	level.	29
dark or too light.	automatic exposure	level.	29
dark or too light.	mode?
	mode?

	Is the unit in the photo	Cancel the photo exposure mode.	28
	exposure mode?		28
	exposure mode?

Dust, dirt,	Document glass or SPF	Clean regularly.	69
smudges	dirty?		69
smudges	dirty?
appear on	Original smudged or	Use a clean original.	–
copies.	blotchy?		–
copies.	blotchy?

Striped copies	Is transfer charger clean?	Clean the transfer charger.	70

	Non-standard paper	Use standard paper. If using
	used?	special papers, feed the paper	9
		through the multi-bypass tray.

	Paper curled or damp?	Store paper flat in the wrapper in a	–
		dry location.	–
		dry location.
Paper misfeeds
Paper misfeeds	Pieces of paper inside	Remove all pieces of misfed	80
frequently.	unit?	paper.	80
frequently.	unit?	paper.		9

	Paper guides in the paper	Set the guides properly depending	10, 13
	tray not set properly?	on the paper size.	10, 13
	tray not set properly?	on the paper size.

	Too much paper in the	Remove excessive paper from the
	paper tray or multi-bypass	tray.	10, 12
	tray?

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Sharp MX-B200 manual Troubleshooting the Unit, MACHINE/COPYING Problems, Problem Possible cause Solution

Contents

MX-B200 Contents Conventions Used in this Manual Introduction Original cover Toner cartridge Part Names Operation Panel Scan indicator Indicators on the Operation PanelStart indicator Power save indicator About the scan head Power on Initial settings of operation panel Power off methods Paper Loading Paper Loading the Paper Tray Gently push the paper tray back into the unit Open the multi-bypass tray and extend the tray Multi-bypass tray Paper must be fed narrow side into the feed slot Press the tray select key to select the multi-bypass tray Sharpdesk Installing the SoftwareSoftware MFP driver Hardware and Software Requirements Double-click the Setup icon Installing the Software Computer and click the Next button Click the MFP Driver buttonSelect Connected to this Connect the machine to your computer with a USB cable When installing is finished, click the Close button This completes the installation of the software Select Connected via the network and click the Next button Using the machine as a shared printer You will return to the window of . Click the Close button Select the printer name configured as a shared printer Open the printer properties window Configuring the Printer Driver Click the OK button Setting UP Button ManagerClick the Sharp MX-xxxx icon and select Properties Page Copy Flow Copier Functions About interrupt copying Original PlacementUsing the document glass Document feeder tray Setting a large originalUsing the SPF Peripheral device SET the Copy Quantity Exposure ADJUSTMENT/PHOTO CopyingExposure adjustment Automatic exposure adjustment Press the tray select key REDUCTION/ENLARGEMENT/ZOOMSelecting the Tray Sort Copy Using the SPF Peripheral device Place the originals. p.27 If the memory becomes full Press the ID Card key ID Card Copy Basic Printing Printer Functions Click the Print button Pausing a print jobMake sure that Sharp MX-xxxx is selected as the printer Click the Printing Preferences button in the General tab Opening the printer driver from the Start buttonClick the Sharp MX-xxxx printer driver icon Select Properties from the Organize menu Printer Driver Setting Screen Left To Right Right To Left Setting Advanced Print FunctionsPrinting multiple pages on one page N-Up Printing Print results Select the order of the pages Fitting the printed image to the paper Fit To Paper Size Check the Rotate 180 degrees box Click the Main tab in the printer driver setup screenRotating the print image 180 degrees Rotate 180 degrees Select the actual size of paper to be used for printing B5 Select the zoom ratio Enlarging/reducing the print image Zoom Box Click the Advanced tab in the printer driver setup screenCheck the Text To Black box and/or the Vector To Black Page Adding a watermark to printed pages Watermark Deleting saved settings Saving Frequently Used Print SettingsSaving settings at the time of printing User Settings Click the OK button Using saved settings Outline of the Print Status Window Printer Driver Features Application Place the original in the scanning position Scanner FunctionsScanning Overview Application Application launched Number Scanning Using the Keys on the Machine Press the start Key Button Manager scan menu factory default Button Manager settings Outline of Button Manager Scan Setup area Set the scan conditions Select Sharp MFP Twain Y, and click the Select button Scanning from Your ComputerScanning from a TWAIN-compliant application Specify the scanning area and set the scan preferences Scanning Source menu, select the location where youPlaced the original in Step Click the Preview button Scanner driver settings Image Size button Preview screenRotate button Click the Scan button Scanning from a WIA-compliant application Windows XP/Vista/7 Scanning from the Scanner and Camera Wizard Windows XP Next button When scanning ends, the followingScreen will appear. Select the next task That you wish to perform, and then click Description of Special Functions Special Functions Photo Toner Save ModeCheck original cover/SPF open function Manual User Programs Setting the user programs Example Total number of copies is 1,234 Press the light key to return to the normal copy modeDisplaying Total Number of Copies Press the light Key to return to the normal display Checking the Toner Level Toner Cartridge Replacement Maintenance Lock release button Gently pull the toner cartridge outWhile pressing the lock release Button Page Document glass and the rear side of the original cover/SPF Cleaning the UnitCabinet Transfer charger Problem Possible cause Solution Troubleshooting the UnitMACHINE/COPYING Problems Problem Possible cause Solution Printing and Scanning Problems Printed image Rear side of the paper Is light Problem Cause and solutionWeight range Printing is slow Programs Original smudged or blotchy Alarm indicator, and take appropriate actionYou have not specified a suitable resolution Cover/SPF is dirty Speed is slow Machines power cord. Next, start your computerScanner transfer For the USB 2.0 interface Hi-Speed mode Unable to scan Problems During Setup of the Software Removing the software MFP driver cannot be installed Windows 2000/XP Indication Cause and remedy Status Indicators Key, 64 is displayed Seal is not still affixed Misfeed RemovalIndication Cause and remedy While pressing the start Misfeed in the paper feed area Lever Misfeed in the fusing areaLower the fusing unit release Fusing unit release lever Open the front cover Lower the fusing unit release leverMisfeed in the transport area Misfeed in the lower paper feed area Peripheral device Misfeed in the SPF Peripheral device Press the copy ratio display % key Developer Required Maintenance Required Sheet Paper Feed Unit MX-CS10 System ConfigurationOptional Equipment Single Pass Feeder MX-SP10 USB interface cable Interface cable Other Countries outside the EU Sharp Electronics Europe GmbH EN1