PROBLEMS DURING SETUP OF THE SOFTWARE
If the software does not install correctly, check the following items on your computer. To remove the software, see "Removing the software" (p.78).
Problem | Possible cause |
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The software | Is there sufficient free | Check remaining drive space. |
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cannot be | space on your hard drive? | Delete any unneeded files and | – |
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installed. |
| applications to increase free space |
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| on your hard drive. |
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The plug and play | Can your computer use a | Check your computer whether or not |
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screen does not | USB connection? | a USB interface can be used on the |
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appear (USB |
| Device Manager in your computer. |
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connection in |
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Windows). |
| Manager", see Help in Windows.) |
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| If USB can be used, your controller |
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| chipset type and root hub will appear |
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| in "Universal Serial Bus controllers" in |
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| "Device Manager". (The items that |
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| appear will vary depending on your |
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| computer.) |
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| If these two items appear, USB |
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| should be useable. If a yellow |
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| exclamation point appears next to |
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| "Universal Serial Bus controllers" or |
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| the two items do not appear, refer to |
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| your computer manual or check with |
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| the manufacturer of your computer to |
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| enable USB and then reinstall the |
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| printer driver. |
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The MFP driver | Did you connect the | Check the details below and reinstall |
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cannot be | machine to your computer | the MFP driver correctly. |
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correctly installed | before installing the MFP | If the machine was connected to your |
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by Plug and Play. | driver? | computer with a USB cable when the |
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| MFP driver was installed, check if |
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| information on the unsuccessful |
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| installation remains in "Device |
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| Manager". (For information on "Device |
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| Manager", see Help in Windows.) | – |
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| If the model name of the machine |
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| appears in "Other devices" in "Device |
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| Manager", delete it, restart your |
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| computer, and install the MFP driver |
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| again. |
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| Other devices |
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| SHARP |
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