Before you call for service.

www.GEAppliances.com

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

 

Possible Causes

What To Do

 

 

 

 

Oven will not start

 

A fuse in your home may

Replace fuse or reset

 

 

be blown or the circuit

circuit breaker.

 

 

breaker tripped.

 

 

 

 

 

 

 

Power surge.

Unplug the microwave

 

 

 

oven; then plug it back in.

 

 

 

 

 

 

Plug not fully inserted

Make sure the 3-prong

 

 

into wall outlet.

plug on the oven is fully

 

 

 

inserted into wall outlet.

Safety Instructions

Operating

Floor of the oven is warm, even when the oven has not been used

The cooktop light is

This is normal.

located below the oven

 

floor. When the light is

 

on, the heat it produces

 

may make the oven floor

 

get warm.

 

Instructions

“LOCKED” appears on

The control has been

Press and hold CLEAR/OFF

the display

locked.

for about 3 seconds to

 

 

unlock the control.

 

 

 

You hear an unusual,

You have tried to start

Start over and enter a

low-tone beep

the Reminder without

valid time of day.

 

a valid time of day.

 

 

 

 

You have tried to change Many of the oven’s features

 

the power level when it

are preset and cannot be

 

is not allowed.

changed.

Things That Are Normal With Your Microwave Oven

Steam or vapor escaping from around the door.

Light reflection around door or outer case.

Dimming oven light and change in the blower sound at power levels other than high.

Dull thumping sound while oven is operating.

TV/radio interference might be noticed while using the microwave. Similar to the interference caused by other small appliances, it does not indicate a problem with the microwave. Plug the microwave into a different electrical circuit, move the radio or TV as far away from the microwave as possible, or check the position and signal of the TV/radio antenna.

Troubleshooting Tips

Consumer Support

39

Page 39
Image 39
GE JVM1840 owner manual Instructions, Things That Are Normal With Your Microwave Oven, Problem Possible Causes What To Do