
Before you call for service. | www.GEAppliances.com  | 
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem | 
  | Possible Causes | What To Do | 
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Oven will not start | 
  | A fuse in your home may  | • Replace fuse or reset  | 
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  | be blown or the circuit  | circuit breaker.  | 
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  | breaker tripped.  | 
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  | Power surge.  | • Unplug the microwave  | 
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  | oven; then plug it back in.  | 
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  | Plug not fully inserted  | • Make sure the   | 
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  | into wall outlet.  | plug on the oven is fully  | 
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  | inserted into wall outlet.  | 
Safety Instructions
Operating
Floor of the oven is warm, even when the oven has not been used
The cooktop light is  | • This is normal.  | 
located below the oven  | 
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floor. When the light is  | 
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on, the heat it produces  | 
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may make the oven floor  | 
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get warm.  | 
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Instructions
“LOCKED” appears on  | The control has been  | • Press and hold CLEAR/OFF  | 
the display  | locked.  | for about 3 seconds to  | 
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  | unlock the control.  | 
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You hear an unusual,  | You have tried to start  | • Start over and enter a  | 
 | the Reminder without  | valid time of day.  | 
  | a valid time of day.  | 
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  | You have tried to change • Many of the oven’s features  | |
  | the power level when it  | are preset and cannot be  | 
  | is not allowed.  | changed.  | 
Things That Are Normal With Your Microwave Oven
■Steam or vapor escaping from around the door.
■Light reflection around door or outer case.
■Dimming oven light and change in the blower sound at power levels other than high.
■Dull thumping sound while oven is operating.
■TV/radio interference might be noticed while using the microwave. Similar to the interference caused by other small appliances, it does not indicate a problem with the microwave. Plug the microwave into a different electrical circuit, move the radio or TV as far away from the microwave as possible, or check the position and signal of the TV/radio antenna.
Troubleshooting Tips
Consumer Support
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