GE PVM1970 Problem Possible Cause What To Do Oven will not start, Make sure you have entered food

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Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Cause	What To Do
Oven will not start	A fuse in your home may be	• Replace fuse or reset circuit breaker.
	blown or the circuit breaker
	tripped.
	Power surge.	• Unplug the microwave oven, then plug
			it back in.
	Plug not fully inserted into	• Make sure the 3-prong plug on the
	wall outlet		oven is fully inserted into wall outlet.
	Door not securely closed.	• Open the door and close securely.
	Power Saver (Energy Saver)	• Push the Power Saver (Energy Saver)
	button not engaged.		button so it is pressed in.
Control panel	Door not securely closed.	• Open the door and close securely.
lighted, yet oven will
	START/PAUSE button not	•	Press START/PAUSE.
not start
	pressed after entering cooking
	selection.
	Another selection entered	•	Press CANCEL/OFF.
	already in oven and CANCEL/
	OFF button not pressed to
	cancel it.
	Cooking time not entered	• Make sure you have entered cooking
	after pressing TIME COOK		time after pressing TIME COOK.
	CANCEL/OFF was pressed	• Reset cooking program and press
	accidentally.		START/PAUSE.
	Food weight not entered after	• Make sure you have entered food
	selecting AUTO DEFROST or 1		weight after selecting AUTO DEFROST
	lb QUICK DEFROST.		or FAST DEFROST.
	Food type not entered after	• Make sure you have entered a food
	pressing AUTO COOK.		type.
CONTROL LOCKED	The control has been locked.	• Press and hold CANCEL/OFF for about
appears on display			3 seconds to unlock the control.
Floor of the oven is	The cooktop light is located	• This is normal.
warm even when	below the oven floor. When
the overn has not	light is on, the heat it
been used	produces may make the oven
	floor get warm.

You hear an unusual You have tried to change the

low-tone beep power level when it is not allowed

•Many of the oven’s features are preset and cannot be changed.

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