Before you call for service....
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem | Possible Cause | What To Do | ||
Oven will not start | A fuse in your home may be | • Replace fuse or reset circuit breaker. | ||
| blown or the circuit breaker |
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| tripped. |
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| Power surge. | • Unplug the microwave oven, then plug | ||
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| it back in. | |
| Plug not fully inserted into | • Make sure the | ||
| wall outlet |
| oven is fully inserted into wall outlet. | |
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| Door not securely closed. | • Open the door and close securely. | ||
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| Power Saver (Energy Saver) | • Push the Power Saver (Energy Saver) | ||
| button not engaged. |
| button so it is pressed in. | |
Control panel | Door not securely closed. | • Open the door and close securely. | ||
lighted, yet oven will |
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START/PAUSE button not | • | Press START/PAUSE. | ||
not start | ||||
pressed after entering cooking |
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| selection. |
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| Another selection entered | • | Press CANCEL/OFF. | |
| already in oven and CANCEL/ |
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| OFF button not pressed to |
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| cancel it. |
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| Cooking time not entered | • Make sure you have entered cooking | ||
| after pressing TIME COOK |
| time after pressing TIME COOK. | |
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| CANCEL/OFF was pressed | • Reset cooking program and press | ||
| accidentally. |
| START/PAUSE. | |
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| Food weight not entered after | • Make sure you have entered food | ||
| selecting AUTO DEFROST or 1 |
| weight after selecting AUTO DEFROST | |
| lb QUICK DEFROST. |
| or FAST DEFROST. | |
| Food type not entered after | • Make sure you have entered a food | ||
| pressing AUTO COOK. |
| type. | |
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CONTROL LOCKED | The control has been locked. | • Press and hold CANCEL/OFF for about | ||
appears on display |
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| 3 seconds to unlock the control. | |
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Floor of the oven is | The cooktop light is located | • This is normal. | ||
warm even when | below the oven floor. When |
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the overn has not | light is on, the heat it |
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been used | produces may make the oven |
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| floor get warm. |
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You hear an unusual You have tried to change the
low-tone beep power level when it is not allowed
•Many of the oven’s features are preset and cannot be changed.
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