Before you call for service…
Problem | Possible Causes | What To Do |
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Motor operates for long periods or cycles on and off frequently. (Modern refrigerators with more storage space and a larger freezer require more operating time. They start and stop often to maintain even temperatures.)
Normal when refrigerator | • Wait 24 hours for the refrigerator to completely |
is first plugged in. | cool down. |
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Often occurs when large | • This is normal. |
amounts of food are |
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placed in refrigerator. |
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Door left open. | • Check to see if package is holding door open. |
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Hot weather or frequent | • This is normal. |
door openings. |
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Temperature control | • See About the controls. |
set at the coldest setting. |
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Troubleshooting Tips InstallationInstructions OperatingInstructions SafetyInstructions
CustomerService
| Grille and condenser need | •See Care and cleaning. |
| cleaning. |
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Fresh food or freezer | Temperature controls not set | • See About the controls. |
compartment too warm | cold enough. |
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| Warm weather or frequent | • Set the temperature control one step colder. |
| door openings. | See About the controls. |
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| Door left open. | • Check to see if package is holding door open. |
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Frost or ice crystals | Door left open. | • Check to see if package is holding door open. |
on frozen food |
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Too frequent or too long |
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(frost within package |
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door openings. |
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is normal) |
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Ice cubes have | Food transmitting odor/taste | • Wrap foods well. |
odor/taste | to ice cubes. |
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| Interior of refrigerator | •See Care and cleaning. |
| needs cleaning. |
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Slow ice cube freezing | Door left open. | • Check to see if package is holding door open. |
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| Freezer control not set | • See About the controls. |
| cold enough. |
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Refrigerator has odor | Foods transmitting | • Foods with strong odors should be tightly wrapped. |
| odor to refrigerator. | • Keep an open box of baking soda in the refrigerator; |
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| replace every three months. |
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| Interior needs cleaning. | • See Care and cleaning. |
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Moisture forms on | Not unusual during | • Wipe surface dry and reset the refrigerator control |
outside of refrigerator | periods of high humidity. | one setting colder. |
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Moisture collects inside | Too frequent or too |
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(in humid weather, air | long door openings. |
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carries moisture into |
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refrigerator when doors are opened)
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