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PROBLEM POSSIBLE CAUSE WHAT TO DO
Black or gray marks Aluminum utensils have •Remove marks with a mild, abrasive cleaner.
on dishes rubbed against dishes
Dishes do not dry HEAT/SMARTDRY •Depending on model, select HEATDRY
not selected or SMARTDRY.
Rinse agent dispenser •Check the rinse agent dispenser.
is empty
Chef’s Washer is paused •To restart the wash cycle, press the selected
wash button.
Low inlet water •Run tap until water is hot prior to starting
Chef’s Washer cycle.
•Assure inlet water temperature is at
least 120°F.
•Depending on your model, select WATER
TEMPHIGH & HEAT DRY or WATER
TEMPSANI and HEAT DRY options.
Chef’s Washer won’t start Door not properly closed •Press door until it clicks shut.
Door opened during cycle •Re-latch door. Wait a few minutes; Chef’s
when water is hot Washer will restart automatically.
Child Lockout mode •Press and hold desired button for two
is selected seconds. See Child Lockout mode section
for models ZBD6905, ZBD 7005 and ZBD 7105.
Power supply not connected •Check that Chef’s Washer is plugged in and
switch is on.
All cycle status indicators Door not properly closed •Press door until it clicks shut.
flashing or beeping every Chef’s Washer is paused •To restart the wash cycle, press the selected
30 seconds (on ZBD6905, wash button.
ZBD 7005 and ZBD 7105)
Motor starts but water Water supply valve • Open water supply valve.
doesn’t enter Chef’s turned off
Washer (flashing POTS
LIGHT) (on models
ZBD 6905, ZBD 7005
and ZBD 7105)
Program taking too Low inlet water temperature • Run tap until water is hot prior to starting
long or not advancing Chef’s Washer cycle.
properly •Allow time to heat water (up to one hour).
•Check inlet water temperature.
•Connect to hot water supply.
Questions?
Use this
problem
solver
Before You Call For ServiceChef’s Washer