Questions?
Use this problem solver
PROBLEM | POSSIBLE CAUSE | WHAT TO DO | |
Water does not empty |
| Outlet blocked | • Check garbage disposal and air gap |
out of Chef’s Washer |
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| for blockage. |
(flashing RINSE ONLY |
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| • Check outlet hose for kinks and sharp bends. |
light) (on models |
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ZBD6905, ZBD7005 and |
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ZBD7105) |
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Chef’s Washer continues |
| Faulty fill valve | • First, turn off water supply valve, then turn |
to drain indefinitely |
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| off circuit breaker and call for service. |
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Yellow color on dishes |
| Water has iron or other | • A special filter in the water supply line is |
and glassware |
| mineral content | the only way to correct this problem. |
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| Contact a water softener company. |
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White film on glasses; |
| Hard water | • Try progressively increasing the Rinse Aid |
tea and coffee stains |
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| setting to 6. See the Rinse Agent section. |
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| Repeated use of Sani | • Discontinue use of Sani option. |
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Brown spots or pitting |
| Consistently low water | • Check that operating water level is between |
of stainless steel; |
| level in Chef’s Washer | the MIN. and MAX. indicators on lower |
tarnishing of silver |
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| spray arm support tower. See Care and |
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| Cleaning section. |
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| Electrolysis following | • Wash scratched or worn pieces by hand. |
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| contact with other metals | Polish silverware with a |
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| Detergent thrown over the | • Load detergent properly. See Using the |
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| cutlery or saucepans | Chef’s Washer section. |
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Light goes out |
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| • Call for service. |
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