Consumer Information
Professional Outdoor Grills & Cooktops
Before using your grill or cooktop
Read this manual carefully. It is intended to help you operate and maintain your new grill or cooktop properly.
Keep it handy for answers to your questions.
If you don’t understand something or need more help, there is a list of
OR
Visit our Website at: monogram.com
Write down the model & serial numbers
On 12" cooktops you will find them on a label in the rear of the burner box below the burner grates or on the bottom panel of the grill head. See features page for location.
On 54", 42" and 30"
of the drip tray or behind the control panel.
These numbers are also on the Consumer Product Ownership Registration Card.
Before sending in the registration card, please write these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or service calls concerning your grill or cooktop.
If you received a damaged grill or cooktop
Save time & money
Immediately contact the dealer (or builder) that sold you the grill or cooktop.
Before you request service, check the Problem | It lists causes of minor operating problems |
Solver in the back of this manual. | that you can correct yourself. |
If you need service
To obtain service, see the Consumer Services page in the back of this manual.
We are proud of our service and want you to be pleased. If for some reason you are not happy with the service you receive, here are steps to follow for further help.
FIRST, contact the people who serviced your appliance. Explain why you are not pleased. In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all
the
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
4
