
Section 5 — Troubleshooting
5.1TROUBLESHOOTING GUIDE
| PROBLEM | CAUSE | CORRECTION | ||
| The engine will not crank. | 1. | Fuse blown | 1. | Replace fuse. | 
| 
 | 2. | Loose, corroded or defective | 2. | Tighten, clean or replace | 
| 
 | 
 | battery cables | 
 | as necessary. | 
| 
 | 3. | Defective starter contactor | 3. | * | 
| 
 | 4. | Defective starter motor | 4. | * | 
| 
 | 5. | Dead Battery | 5. | Charge or replace battery. | 
| 
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| The engine cranks but | 1. | Out of fuel | 1. | Replenish fuel. | 
| will not start. | 2. | Defective fuel solenoid (FS) | 2. | * | 
| 
 | 3. | Open #14 wire from | 3. | * | 
| 
 | 
 | engine control board | 
 | 
 | 
| 
 | 4. | Defective spark plug(s) | 4. | Clean,  | 
| 
 | 5. | Valve Lash | 5. | Reset Valve Lash. | 
| 
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| The engine starts hard | 1. | Air cleaner | 1. | Check, replace air cleaner. | 
| and runs rough. | 
 | plugged or damaged | 
 | 
 | 
| 
 | 2. | Defective spark plug(s) | 2. | Clean,  | 
| 
 | 3. | Fuel regulator not set. | 3. | Set fuel regulator. | 
| 
 | 4. | Fuel pressure incorrect. | 4. | Confirm fuel pressure to generator | 
| 
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 | 
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 | is  | 
| 
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| The Auto/Off/Manual switch | 1. | Defective switch | 1. | * | 
| is set to OFF, but the engine | 2. | Auto/Off/Manual switch | 2. | * | 
| continues to run. | 
 | wired incorrectly | 
 | 
 | 
| 
 | 3. | Defective control board | 3. | * | 
| 
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 | 
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| There is no AC output from | 1. | Main line circuit breaker open | 1. | Reset circuit breaker | 
| the generator. | 
 | 
 | 
 | to ON (or closed). | 
| 
 | 2. | Generator internal failure | 2. | * | 
| 
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 | 
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| There is no transfer to | 1. | Defective transfer switch coil | 1. | * | 
| standby after utility | 2. | Defective transfer relay | 2. | * | 
| source failure. | 3. | Transfer relay circuit open | 3. | * | 
| 
 | 4. | Defective control logic board | 4. | * | 
| 
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| Unit consumes large | 1. | 1. | * | |
| amounts of oil. | 
 | not followed (see Section 2.1) | 
 | 
 | 
*Contact your nearest Generac Authorized Dealer for assistance.
22 Generac® Power Systems, Inc.
