Section 5 — Troubleshooting
5.1TROUBLESHOOTING GUIDE
Problem | Cause | Correction | ||
The engine will not crank. | 1. | Fuse blown. | 1. | Correct short circuit condition, |
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| replace 15A fuse in generator |
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| control panel. |
| 2. | Loose, corroded or defective | 2. | Tighten, clean or replace |
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| battery cables. |
| as necessary. |
| 3. | Defective starter contactor. (7 kW) | 3. | * |
| 4. | Defective starter motor. | 4. | * |
| 5. | Dead Battery. | 5. | Charge or replace battery. |
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The engine cranks but | 1. | Out of fuel. | 1. | Replenish fuel/Turn on fuel valve. |
will not start. | 2. | Defective fuel solenoid (FS). | 2. | * |
| 3. | Open #14 wire from | 3. | * |
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| engine control board. |
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4.Defective spark plug(s).
5.Valve lash out of adjustment.
6.Choke not operating.
4.Clean,
5.Reset valve lash.
6.Verify choke plate moves freely.
The engine starts hard | 1. | Air cleaner plugged | 1. | Check, replace air cleaner. |
and runs rough. |
| or damaged. |
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| 2. | Defective spark plug(s). | 2. | Clean, |
| 3. | Fuel regulator not set. | 3. | Set Fuel Regulator. |
| 4. | Fuel pressure incorrect. | 4. | Confirm fuel pressure to regulator |
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| is |
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| psi) for LP, and |
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5.Fuel selector in wrong position.
6.Choke remains closed.
5.Move selector to correct position.
6.Verify choke plate moves freely.
The AUTO/OFF/MANUAL switch 1. | Defective switch. | 1. | * | |
is set to OFF, but the engine | 2. | AUTO/OFF/MANUAL switch | 2. | * |
continues to run. |
| wired incorrectly. |
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| 3. | Defective control board. | 3. | * |
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There is no AC output from | 1. | Main line circuit breaker is in | 1. | Reset circuit breaker |
the generator. |
| the OFF (or OPEN) position. |
| to ON (or CLOSED). |
| 2. | Generator internal failure. | 2. | * |
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There is no transfer to | 1. | Defective transfer switch coil. | 1. | * |
standby after utility | 2. | Defective transfer relay. | 2. | * |
source failure. | 3. | Transfer relay circuit open. | 3. | * |
| 4. | Defective control logic board. | 4. | * |
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Unit consumes large | 1. | Engine over filled with oil. | 1. | Adjust oil to proper level. |
amounts of oil. | 2. | Engine breather defective. | 2. | * |
*Contact the nearest Authorized Dealer for assistance.
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