GoVideo DV2140 manual Troubleshooting, Symptom Cause Correction

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.

Symptom	Cause	Correction
No power.	The power cord is disconnected.	Plug the power cord into the wall outlet
		securely.
The power is on, but	No disc is inserted.	Insert a disc or tape. (Check that the
the DVD+VCR does not	No tape is inserted.	disc or tape indicator in the display
work.		window is lit.)
No picture.	The TV is not set to receive DVD+VCR	Select the appropriate video input mode
	signal output.	on the TV so the picture from the
		DVD+VCR appears on the TV screen.
	TV/VCR mode for DVD+VCR is set to	Press the TV/VCR button on the remote
	TV.	control repeatedly to choose VCR
		mode. TV indicator disappears in the
		display window.
	The video cable is not connected	Connect the video cable securely.
	securely.
	The connected TV power is turned off.	Turn on the TV.
No sound.	The equipment connected with the	Select the correct input mode of the
	audio cable is not set to receive	audio receiver so you can listen to the
	DVD+VCR signal output.	sound from the DVD+VCR.
	The audio cables are not connected	Connect the audio cable securely.
	securely.
	The power of the equipment connected	Turn on the equipment connected with
	with the audio cable is turned off.	the audio cable.
	The Digital Audio Output is set to the	Set the Digital Audio Output to the
	wrong position.	correct position, then turn on the
		DVD+VCR again by pressing POWER.
The playback picture is	The disc is dirty.	Clean the disc.
poor.
	Tape heads are dirty.	Clean video heads.
	Tape is a rental or was recorded on	Use TRK(+/-)for manual tracking adjust-
	another VCR.	ment while tape is playing.
The DVD+VCR does	No disc is inserted.	Insert a disc or tape. (Check that the
	No tape is inserted.	disc or tape indicator in the display
not start playback.
		window is lit.)
	An unplayable disc is inserted.	Insert a playable disc. (Check the disc
		type, color system, and Regional code.)
	The disc is placed upside down.	Place the disc with the playback side down.
	The disc is not placed within the guide.	Place the disc on the disc tray correctly
		inside the guide.
	The disc is dirty.	Clean the disc.
	The Rating level is set.	Cancel the Rating function or change
		the rating level.
The remote control	The remote control is not pointed at the	Point the remote control at the remote
does not work properly.	remote sensor of the DVD+VCR.	sensor of the DVD+VCR.
	The remote control is too far from the	Operate the remote control within 23 ft
	DVD+VCR.	(7 m).
	There is an obstacle in the path of the	Remove the obstacle.
	remote control and the DVD+VCR.
	The batteries in the remote control are	Replace the batteries with new ones.
	exhausted.
	This remote control use the same	When using a VCR, first press the VCR
	buttons for VCR and DVD functions	button. When using a DVD, first press
	(ex. PLAY).	the DVD button.

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