Instant Wireless® Series

Appendix A: Troubleshooting

Common Problems and Solutions

This section provides solutions to potential problems regarding the installation and operation of the Wireless-G Game Adapter. If you can’t find an answer here, check the Linksys website at www.linksys.com.

1.I can’t connect to the Game Adapter.

Open the Web-based Utility. On the Setup tab, perform the following steps:

Verify that the operating mode is set to Infrastructure mode.

Make sure that the SSID is the same as the SSID of the access point.

On the WEP Encryption screen, make sure that all of the WEP settings are the same as the WEP settings of the access point.

2.I don’t know how to change the Game Adapter’s IP address.

You have two ways to change the Game Adapter’s IP address.

Open the Web-based Utility. On the Advanced screen, click the Use the fol- lowing IP settings radio button, and change the IP address there.

If you encounter problems, power the Game Adapter off and on again, or push the Reset button. Then try to change the IP address again.

3.The Web-based Utility doesn’t detect the Game Adapter.

Make sure that the Ethernet cable is properly connected and that the Ethernet LED is lit.

4.The Web-based Utility won’t open.

Make sure that you have a network adapter installed on the PC so you can use the Web-based Utility.

5.The Web-based Utility does not recognize my password.

The password is case-sensitive. Make sure you are using the correct case(s) when entering the password.

If you forget your password, you can push the Game Adapter’s Reset but- ton. This will reset the password to the default setting; however, all other Game Adapter settings will be reset to the factory defaults as well. To use the default setting, enter admin in the Password field.

Wireless-G Ethernet Bridge

6.After I make changes through the Web-based Utility, the new settings aren’t dis- played on-screen.

Click the Refresh button of your web browser. If the new settings aren’t dis- played, then unplug the power adapter from the Game Adapter. Plug the power adapter back in, and then click the Refresh button again.

Frequently Asked Questions

Do Xbox “System Link” games require any special configuration?

Yes. MAC cloning on the Game Adapters used must be set to Automatic.

Can I run an application from a remote computer over the wireless network?

This will depend on whether or not the application is designed to be used over a network. Consult the application’s user guide to determine if it supports oper- ation over a network.

Can I play multiplayer games with other users of the wireless network?

Yes, as long as the game supports multiple players over a LAN. Refer to the game’s user guide for more information.

What is ad-hoc mode?

When a wireless network is set to ad-hoc mode, the wireless-equipped com- puters are configured to communicate directly with each other. The ad-hoc wireless network will not communicate with any wired network.

Would the information be intercepted while transmitting on air?

Instant Wireless products feature two-fold protection in security. On the hard- ware side, it has the inherent security feature of scrambling. On the software side, Instant Wireless products offer the encryption function (WEP) to enhance security and access control. Users can set it up depending upon their needs.

What is WEP?

WEP is Wired Equivalent Privacy, a data privacy mechanism based on a 40/64 bit shared key algorithm, as described in the IEEE 802.11 standard.

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Green House WGA54G manual Appendix a Troubleshooting, Common Problems and Solutions, Frequently Asked Questions