Troubleshooting and Questions
This chapter summarizes the most common problems you could encounter with your floor sanitizer. Please read the different sections for more details. If you are unable to solve the problem, please contact our Customer Care Representatives at
PROBLEM: Floor Sanitizer vibration sound last longer than 60 seconds.
Possible Cause:
1)No water in the water tank.
2)Water tank is not snapped into place.
Possible Solution:
1)Add water to the water tank following instruction on page 8.
2)Insert the water tank properly into the main body of the
PROBLEM: Floor Sanitizer does not operate.
Possible Cause:
1)Power cord not firmly plugged into outlet.
2)No power in wall outlet.
Possible Solution:
1)Check plug in outlet and set plug firmly.
2)Check fuse or breaker. Replace fuse and/or reset breaker.
PROBLEM: Floor Sanitizer does not emit steam.
Possible Cause:
1) No water in water tank.
Possible Solution:
1)Add water to the water tank following the instructions on page 8.
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