Canon ZR800 Troubleshooting

Trouble?

47

Additional Information

Additional Information

Trouble?

If you have a problem with your camcorder, refer to this checklist. Consult your dealer

or a Canon Service Center if the problem persists.

Power Source

Recording/Playback

Troubleshooting

Problem Solution

• Camcorder will not turn on.

• The camcorder switches off

by itself.

• The cassette compartment

cover will not open.

• The cassette compartment

stopped half way while

inserting/removing a tape.

• The LCD/viewfinder switches

on and off.

Battery pack is exhausted. Replace or charge the battery pack. 15

Attach the battery pack correctly.

Use the compact power adapter.

Battery pack will not charge. Charge the battery pack in temperatures between 0°C and

40°C (32 °F and 104 °F).

–

Battery packs become hot with use and may not charge. When

the battery pack is outside the charging temperature range, the

CHG (charge) indicator will flash irregularly. The charging will

start once the battery pack temperature is below 40°C (104 °F).

–

The battery pack is damaged. Use a different battery pack. –

If you connect a faulty power adapter or battery pack, the

CHARGE indicator flashes approx. twice per second and the

charging stops.

Check that the compact power adapter is correctly connected to

the camcorder.

Problem Solution

Buttons will not work. Turn on the camcorder. –

Load a cassette. 17

Abnormal characters appear on

the screen. The camcorder

does not operate properly.

Disconnect the power source and reconnect it after a short time.

If the problem still persists, disconnect all power sources

(including the battery pack and the backup battery). This will

reset all the camcorder's settings.

–

“ ” flashes on the screen. Load a cassette. 17

“ ” flashes on the screen. Battery pack is exhausted. Replace or charge the battery pack. 15

“ ” flashes on the screen. Condensation is detected. See reference page. 54

“REMOVE THE CASSETTE”

appears on the screen.

Remove the cassette and reinsert it. 17

Video noise appears on screen. When using the camcorder in a room where a plasma TV is

located, keep a distance between the camcorder and the

plasma TV.

–

Contents

Main Cleaning the Video Heads Important Usage Instructions IMPORTANT SAFETY INSTRUCTIONS 1 2 3 4 5 6 7 8 9 10 25 26 27 Table of contents Introduction Preparations Basic Functions Advanced Functions External Connections Additional Information Conventions Used in the Manual About the Joystick and the Joystick Guide About this Manual About the Operating Modes Trademark Acknowledgements EXP FOCUS Supplied Accessories Online product registration for U.S.A. Customers only. Register your product online at www.registercanon.com 9 Protect your product 9 Receive information on new products and promotions Components Guide Getting to Know the Camcorder Back view Top vie w Bottom view Screen Displays Page Getting Started Charging the Battery Pack 1 2 3 Getting Started Getting Started O 1 2 Installing the Backup Battery 1 3 4 Inserting and Removing a Tape 1 2 3 4 Getting Started Preparing the Camcorder 1 2 3 4 Adjusting the LCD Screen Rotating the LCD Panel Using the Menus Using the Menus 4 Selecting an Option from the Setup Menus 2 3 4 5 6 First Time Settings Changing the Language First Time Settings Page Recording W Recording Recording Zooming 35x Optical Zoom Playback M Playback Locating the End of the Last Scene 1 2 3 Magnifying the Playback Image 1 2 Menu Options Lists Page Menu Options Lists VCR SETUP AUDIO SETUP Menu Options Lists DISPLAY SETUP Menu Options Lists SYSTEM SETUP DATE/TIME SETUP Recording Programs Using the Recording Programs Easy Recording Recording Programs : Changing the Shutter Speed and Special Scene Programs [ PROGRAM AE] Shutter speed guidelines djusting the Picture: Exposure, Focus and Color Adjusting the Picture: Exposure, Focus and Color Adjusting the Picture: Exposure, Focus and Color Manual Focus Adjustment 1 2 3 4 5 Infinity Focus 1 2 3 djusting the Picture: Exposure, Focus and Color White Balance 1 2 Audio Recording and Playback Image Effects Audio Recording and Playback udio Recording and Playback Audio Playback Modes Selecting the Audio Channel Selecting the Audio Track on a Tape with Dubbed Audio Other Functions Data Code Other Functions Other Functions Digital Effects [ FADER] Faders [ EFFECT] Effects Setting 1 Connection Diagrams Connecting to a TV or VCR Connecting to a TV or VCR External Connections Playback on a TV Screen 1 2 Recording to a VCR or Digital Video Recorder 1 2 3 4 5 1 2 3 4 5 Connecting to a Computer Connecting to a Computer Transferring Video Recordings Equipment and System Requirements 1 2 3 4 Trouble? Recording/Playback Troubleshooting Page Trouble? List of Messages Editing Message Explanation/Solution Camcorder Battery Pack Handling Precautions Dos and Donts About the battery terminal cover Cassette Protecting Tapes from Accidental Erasure Lithium Button Battery Dos and Donts Maintenance/Others Cleaning the Camcorder Camcorder Body Lens and Viewfinder LCD Screen Condensation Dos and Donts Using the Camcorder Abroad Power Sources Playback on a TV Screen System Diagram * The BP-2L5 is not available as a separate optional accessory. (Availability differs from area to area) Optional Accessories Page Product Codes ZR800 Specifications System Input/Output Terminals Power/Others CA-590 Compact Power Adapter BP-2L5 Battery Pack Index Page U.S.A. CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR THE UNITED STATES CANADA CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY CANON INC.