Troubleshooting

Problem

Cause

Solution

Ice Dispenser

Dispenser will not

Ice storage container is empty.

When the first supply of ice is dropped into the

 

dispense ice.

 

container, the dispenser should operate.

 

 

Freezer temperature is set too

Turn freezer control to a higher setting so that ice

 

 

warm.

cubes will be made. When first supply of ice is

 

 

 

made, dispenser should operate.

 

 

Household water line valve is

Open household water line valve. Allow sufficient

 

 

not open.

time for ice to be made. When ice is made, the

 

 

 

dispenser should operate.

 

 

Freezer door is not closed.

Ensure freezer door is closed.

 

 

Ice dispensing arm has been held

Motor is overloaded. Motor overload protector will

 

 

in for more than 4-5 minutes.

reset in approximately 3 minutes.

 

 

 

 

 

Ice dispenser is

Ice has melted and frozen

Remove ice container, thaw and empty the contents.

 

jammed.

around auger due to infrequent

Clean container, wipe dry and replace in proper

 

 

use, temperature fluctuations,

position. When new ice is made, dispenser should

 

 

and/or power outages.

operate.

 

 

Ice cubes are jammed between

Remove ice cubes that are jamming the dispenser.

 

 

ice maker and back of ice

Use dispenser often so that cubes do not freeze

 

 

container. Ice cubes are frozen

together.

 

 

together.

 

 

 

Ice cubes are hollow or smaller

The ice & water filter cartridge could be clogged.

 

 

than normal.

Replace filter cartridge. Dispensing system operates

 

 

 

best at 21 to 120 psi water pressure. Well water

 

 

 

pressures should fall within this range.

 

 

 

 

 

Water Dispenser

 

 

 

 

 

 

Dispenser will not

Household water line valve is

Open household water line valve. See “Ice maker is

 

dispense water.

not open.

not making any ice” Section in the Troubleshooting.

 

 

Freezer door is not closed.

Ensure that freezer door is closed.

 

 

The ice & water filter cartridge

Replace filter cartridge.

 

 

is clogged.

Push filter in until you hear a “click”. Filter should be

 

 

Front filter not fully installed,

 

 

if equipped.

flush with cabinet.

 

Water has and

Water has been in the tank for a

Draw and discard 10-12 glasses of water to freshen

 

odd taste and/or

period of time.

the supply and completely rinse out the tank.

 

odor.

Unit not properly connected to

Connect unit cold water line that supplies water to the

 

 

cold water line.

kitchen faucet.

 

 

Tubing used in the household

For best results, use copper tubing for water

 

 

water supply and installation may

connections.

 

 

affect water taste and odor.

 

 

 

Water has a high mineral content.

Contact water treatment plant for help.

 

 

 

 

 

Water pressure is

Cut-off and cut-on pressures are

Have someone turn up the cut-off and cut-on

 

extremely low.

too low (well systems only).

pressure on the water pump system (well

 

 

 

systems only).

 

 

Reverse osmosis system is in

It is normal for a reverse osmosis system to be

 

 

regenerative phase.

below 21 psi during the regenerative phase.

 

 

 

 

 

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Haier PRCS25ED, PRCS25SD, RRCS25TD warranty Ice Dispenser, Water Dispenser
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RRCS25TD, PRCS25SD, PRCS25, PRCS25ED, RRCS25 specifications

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