Harman-Kardon HD 970 Troubleshooting Guide, Trouble Shooting Guide, Symptom, Cause, Solution

Models: HD 970

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Troubleshooting Guide

Troubleshooting Guide

TROUBLE SHOOTING GUIDE

SYMPTOM

CAUSE

SOLUTION

 

 

 

No lights on Front Panel

• No AC power

• Make certain AC power cord is plugged into

 

 

a live outlet.

 

 

 

Remote does not appear

• Power Switch turned off

• Turn on Power Switch.

to operate

• Weak batteries

• Install fresh batteries, observing polarity indications.

 

• Blocked sensor

• Remove obstructions from the front panel sensor or connect a

 

 

remote sensor to the Remote In jack on the rear panel.

 

 

 

Front panel lights, but CD

• Disc upside down

• Reload disc with label side facing up.

does not play

 

 

 

 

 

Play indicator lights, but

• Poor connections

• Make certain connections are secure and made

no sound is heard

 

to the correct (e.g., CD) input.

 

• Wrong source connected

• Select CD source on receiver or preamp.

 

 

 

Sound skips or stutters

• Disc may be damaged

• Try another disc.

during play

• Surface vibrations

• Isolate the unit from vibration by placing it on a

 

 

firm surface or move it further away from speakers.

 

 

 

Sound is continually distorted

• Incorrect input

• Make certain that the analog Audio Outputs of the

 

 

CD player are connected to a line level audio input, NOT to a

 

 

digital audio or phono input.

 

 

 

ERROR lights up continuously

• Various

• Turn the unit off and on again. If the problem persists, turn the AC

in the display

 

power to the CD player off and on.

 

 

 

TROUBLESHOOTING GUIDE 15

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Harman-Kardon HD 970 owner manual Troubleshooting Guide, Trouble Shooting Guide, Symptom, Cause, Solution