Troubleshooting | Acer 710 Series specification

6 Troubleshooting

This chapter instructs you on how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer by yourself. Contact your dealer or an authorized service center for assistance.

Contents

Frequently-Asked Questions . . . . . . . . . . . . . . . . . . 98 Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . 103

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Acer 710 Series manual Troubleshooting

Contents

Page Extensa Notebook Computer Copyright 1998 Acer Incorporated Table of Contents Software Troubleshooting FCC Notice Remarque à l’intention des utilisateurs canadiens Use Conditions Vii Important Safety Instructions Viii Page Laser Compliance Statement Varning Lithium Battery Statement Xii Year 2000 Compliance Statement Xiii Preface Xiv Connecting the Computer Preface Xvi Getting Help Online Accessing Online HelpGetting Online Xvii Xviii Support Information Taking Care of Your Computer Care and MaintenanceTaking Care of your AC Adapter Xix Cleaning and Servicing Taking Care of your Battery Pack Getting Familiar with your Computer Contents User’s Guide Features FeaturesPerformance Multimedia Expansion Human-centric Design and Ergonomics Display Power ManagementDisplay Video Performance Opening and Closing the Display Indicators IndicatorsIcon Function Description Indicators Keyboard KeyboardSpecial Keys Lock Keys Embedded Numeric Keypad Desired Access Num Lock On Num Lock Off Key Description Windows 98/Windows 95 Keys Hot Key Icon Function Description Hot Keys Keyboard Activating Hot Keys Keyboard Ergonomics Touchpad TouchpadTouchpad Basics Function Left Button Right Button Tap Storage StorageHard Disk Floppy Drive Swapping Modules Ejecting the CD-ROM Tray Insert a module into the media bay until it clicks in place Ports PortsLeft Ports Icon Port Connects to Video Fast InfraredUniversal Serial Bus Rear Ports Fax/Data Modem PC Card Slots Right Ports Ejecting a Card Inserting a Card Bottom Port Controlling Volume AudioAudio Securing your Computer PasswordsSecuring your Computer Security Notch Setting a Password Operating on Battery Power Battery Pack Battery PackBattery Pack Characteristics Using a Battery Pack for the First Time Installing and Removing the Battery Pack Charging Modes Charging the Battery Using the Windows Battery Meter Checking the Battery Level Optimizing Battery Life Battery-low Warning Situation Recommended Action Heuristic Power Management Heuristic Power Management Display Standby Mode Power Management ModesHard Disk Standby Mode Standby Mode Heuristic Power Management Hibernation Mode Heuristic Power Management Advanced Power Management Peripherals and Options External Monitor External Monitor External Keyboard External Keyboard External Keypad External Keypad External Pointing Device External Pointing DeviceExternal PS/2 Mouse External Serial Mouse Printer Printer Setting the Input Source Audio DevicesAudio Devices Mini Docking Station Mini Docking Station PC Cards PC Cards USB Devices USB Devices Miscellaneous Options Additional Power PacksMiscellaneous Options Cables File Transfer Cable Key Component Upgrades Key Component UpgradesMemory Upgrade Memory Configurations Installing Memory SlotSlot Total Memory 64 MB 80 MB Key Component Upgrades Installing a Replacement Hard Disk Hard Disk Upgrade Key Component Upgrades Moving with your Computer Disconnecting from the Desktop Disconnecting from the Desktop Moving Around Moving AroundPreparing the Computer What To Bring to Short Meetings Taking the Computer Home Taking the Computer HomeWhat To Bring with You Special Considerations Setting Up a Home Office Traveling with the Computer Traveling with the Computer Traveling Internationally with the Computer Traveling Internationally with the Computer Traveling Internationally with the Computer Software System Software System Software PhDISK PhDISKSyntax User’s Guide CPU Information Viewer Boot Sequence Password Setting the Supervisor Password Setting the User Password Power Management Display Device Line-in/Microphone Setup Utility Setup UtilityNavigating the Setup Utility Parameter Description Main VGA Bios Hard Disk 0 Submenu CD-ROM/ATAPI Devices Submenu Boot Device Description Boot Device Priority Submenu Advanced Security Setup Utility Removing a Password Setting a Password Power Saving Parameter Description Exit Setup Utility Troubleshooting Frequently-Asked Questions Frequently-Asked QuestionsNothing appears on the screen No audio from the computer Image is not full-screen External microphone or audio line-in device does not work 100 User’s Guide Keyboard does not respond Troubleshooting 101Serial mouse does not work Printer does not work Want to set up my location to use the internal modem 102 User’s GuideInfrared port does not work Error Messages Error MessagesTroubleshooting 103 Error Messages Corrective Action 104 User’s Guide Troubleshooting 105 106 User’s Guide Microprocessor 107Memory Data Storage 108 User’s Guide SpecificationsAudio Keyboard and Pointing Device Appendix a Specifications 109 Options 110 User’s Guide Index 111 Index 112 User’s Guide USB, 55 contrast Index 113 114 User’s Guide Use USB Index 115