Troubleshooting

 

Problem

Possible Cause

Solution

 

Door cannot be

●●There is still some water in the washing

●●Run the Drain program to

 

opened.

 

machine.

drain water.

 

 

 

 

●●Child lock may be activated.

●●Deactivate the child lock.

 

 

 

 

●●Washing machine may be switched off

(See page 8)

 

 

 

 

●●Push the Power button to

 

 

 

 

before the door lock is released.

switch power on. The door

 

 

 

 

 

 

 

lock will be released if there

 

 

 

 

 

 

 

is no water in the drum.

 

Buttons do not

●●Child lock may be activated.

●●Deactivate the child lock.

 

work.

 

●●Settings cannot be changed while a

(See page 8)

 

 

 

 

program is in progress.

 

s

Water is not

 

●●The water tap may not be turned on.

●●Turn on the water tap.

supplied.

 

●●The water supply hose may be frozen.

●●Make sure that the water

 

 

 

 

●●The water supply hose may be kinked or

supply hose is not frozen.

 

 

 

 

●●Straighten the water inlet

 

 

 

 

pinched.

hose.

 

 

 

 

●●The water supply filter may be clogged.

●●Clean the water inlet filter.

 

 

 

 

 

 

 

(See page 20)

 

Displayed

 

●●Washing time may be prolonged if the load

●●This is not a malfunction.

 

remaining time

is unbalanced, as the washing machine tries

 

 

changes.

 

to correct the imbalance.

●●Use the appropriate amount

 

 

 

 

●●Washing time may be prolonged when there

 

 

 

 

is too much foam, as the additional action of

of detergent.

 

 

 

 

eliminating it is necessary.

●●This is not a malfunction.

 

 

 

 

●●The remaining time is continually corrected

 

 

 

 

and may change during the program.

 

 

There’s no foam or

●●The amount of foam varies depending on

●●Use the appropriate amount

 

hardly any foam.

the temperature, level of soiling and water

of detergent.

 

 

 

 

●●Detergenthardness. may remain undissolved if it is

 

 

 

 

 

poured directly into the drum.

 

 

There’s a lot of

●●You may have used too much detergent.

●●Use the appropriate amount

 

foam.

 

●●The amount of foam varies depending on

of detergent.

 

 

 

 

the temperature, level of soiling and water

 

 

 

 

 

hardness.

 

 

Detergent in the

●●You may not have selected the Prewash

●●If you are using prewash,

 

dispenser

 

is not

option.

push the Prewash button.

e

washed away.

●●The detergent in the dispenser

 

is for

 

 

 

 

 

 

 

 

 

prewash only.

 

 

Rinsing begins

●●If there is imbalance in the drum, rinsing

●●This is not a malfunction.

 

before spinning

restarts automatically to correct it for safety

 

 

finishes.

 

reasons.

 

 

The drum stops

●●If there is imbalance in the drum, the

●●This is not a malfunction.

 

and rotates

 

washing machine tries to correct the

 

 

repeatedly during

imbalance by repeatedly rotating and

 

 

spin.

 

stopping.

 

 

Spin cycle

 

●●Intermittent spinning of the tub helps the

●●Add one or two bath towels

 

repeatedly starts

spin process to operate quietly.

to the drum.

 

and stops.

 

●●The laundry may be too light.

 

21

3WPL090501

Page 21
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Hitachi BD-W85TAE installation instructions Troubleshooting, Problem Possible Cause Solution