Hitachi Troubleshoot Your Washing Machine Error Codes Effectively

Error Codes

	Code	Description	Possible Cause	Solution
	C01	Water is not	●●Water tap may not be turned on.	Check water tap, water
		supplied.	●●Water inlet filter may be clogged.	inlet filter, water line and
			●●Water line or water hose may be frozen.	water hose.
			●●Water supply may be cut off.
	C02	Water is not	●●Drain hose or drain pump may be clogged.	Check drain hose, drain
		drained.	●●Drain hose may be kinked or frozen.	pump and drain outlet.
			●●Drain hose may not be set correctly.	If C02 still appears after
			●●Height of the drain outlet may be too high.	removing the possible
				cause, please contact
				your local service center
				for repair.
	C04	Spin cycle does	●●Clothes may be imbalanced in the drum.	Add a few clothes to the
		not function.	●●You may be washing only one heavy item	drum. (Spinning only
			such as a cotton blanket or jeans, or small	one item may result in
			items in a laundry net.	imbalance.)
			●●You may be washing too many large items
			such as bed sheets.
			●●The washing machine may be installed on
			a slanting floor or may not be level.
			●●You may be washing waterproof or antislip
			treated items.
			ÆÆPage 9 : Before You Start Washing
			(Sorting the laundry)
	C08	Door lock does	●●The door may be open.	Check the door and
		not function.	●●The door may not be closed completely.	close firmly.
	C09	Door unlock does	●●Laundry may be exceeded 8.5 kg and door	Switch power off and
		not function.	is pushed from inside.	press the door to close
n				tightly. Hold that position
				and switch power on,
s				and wait until the door
				lock is released.
	C14	Malfunction of	●●There may be other appliances that	Move the appliances
		vibration sensor	generate electrical noise near the washing	away from the washing
			machine.	machine.
	C18	Spin cycle does	●●The drain hose may not be set correctly.	Same as in C02.
		not function.	●●There may be too much foam in the drum.
	C19	Over loaded	●●Laundry may exceed rated capacity.	See page 16 for max.
				load of each program.
	C30	Water flows out	●●Drain hose end is set lower than 60 cm.	See page 25 for proper
		from drain hose		height on drain hose
		while washing.		setting.

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