Others (continued)
Troubleshooting
Before calling service technician, check the following tables first. If the problem is not be solved with the suggested procedures, contact your local dealer. For your safety, NEVER try to repair the product by yourself.
Symptom | Cause | Solution |
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No standby light. | Is your TV plugged in? | Plug your TV into main socket |
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| outlet. |
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No picture, no sound. | Is the power for your TV off? | Press the Main Power Switch ( | ) on | ||||
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| the left side of the unit and then press | |||||
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| Sub Power button ( |
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| ) on the remote. | ||
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| Has the fuse in the mains plug | Replace fuse in mains plug. |
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| blown? (UK only) |
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No reception. | Is your TV plugged in? | Plug your TV into mains socket |
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| outlet. |
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| Is the aerial connection lead broken or | Check all aerial connections for a | |||||
| damaged? | damaged wires. If necessary |
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| replace with new cables. |
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| Possible station trouble. | Move the aerial away from areas |
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| of possible interference. If you live in a | |||||
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| known poor reception area, try |
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| using an aerial booster to improve the | |||||
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| quality of the signal. |
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| Is the power for your TV off? | Press the Main Power Switch ( | ) on | ||||
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| the left side of the unit and then press | |||||
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| Sub Power button ( |
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| ) on the remote. | ||
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No sound. | Have you pressed ? | Press again or increase the |
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| Have you set the volume at | volume using volume control. |
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| minimum? |
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Unable to select channel numbers 8 | During automatic tuning your signal | If a television station has been |
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through to 99. | didn’t find enough channels to place | missed try repeating the automatic | |||||
| them in numbered positions? | tuning procedure. |
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Poor or no colour. | Aerial or connection lead is not | Adjust the colour. |
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| connected or is damaged. |
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No Teletext or strange characters or | Aerial connection is poor or | Check aerial connections for broken | |||||
letters on screen. | possible station trouble. | wires or try another station. |
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Remote control does not work or | Weak or exhausted batteries. | Replace the batteries. |
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operates erratically. |
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| Batteries placed in the wrong way. | Check that you have put the |
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| batteries in the remote control the | |||||
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| right way around. |
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Unable to playback video tapes. | During automatic tuning your VCR | Before starting the automatic tuning | |||||
| was not switched on. | make sure that your TV is switched on | |||||
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| and that a tape is playing. |
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Unable to watch satellite stations. | During automatic tuning your | Before starting the automatic tuning | |||||
| Satellite/Cable box was not | make sure that your Satellite/Cable | |||||
| switched on. | box is switched on and that a channel | |||||
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| has been selected for example BBC | |||||
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| News 24. |
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No sound when connecting to | HDMI input mode is set to wrong | Set the input mode for the relevant | |||||
external source via HDMI to HDMI | option. | HDMI socket to HDMI. |
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lead. |
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HDMI input mode is set to wrong | Set the input mode for the relevant | ||||||
No sound when connecting to | |||||||
external source via HDMI to DVI | option. | HDMI socket to HDMI. |
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lead. | Audio leads have not be connected. | Ensure that separate audio leads are | |||||
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| connected to the relevant audio |
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| input socket. |
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