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Customer Support

Technical Assistance

If you need assistance installing or troubleshooting your device, please call your distributor or the nearest technical support office:

North America/Canada

Telephone: (800) 782-4263

E-mail: hsmnasupport@honeywell.com

Latin America

Telephone: (803) 835-8000

Telephone: (800) 782-4263

E-mail: hsmlasupport@honeywell.com

Brazil

Telephone: +55 (11) 5185-8222

Fax: +55 (11) 5185-8225

E-mail: brsuporte@honeywell.com

Mexico

Telephone: 01-800-HONEYWELL (01-800-466-3993)

E-mail: soporte.hsm@honeywell.com

Europe, Middle East, and Africa

Telephone: +31 (0) 40 7999 393

Fax: +31 (0) 40 2425 672

E-mail: hsmeurosupport@honeywell.com

Hong Kong

Telephone: +852-29536436

Fax: +852-2511-3557

E-mail: aptechsupport@honeywell.com

Singapore

Telephone: +65-6842-7155

Fax: +65-6842-7166

E-mail: aptechsupport@honeywell.com

China

Telephone: +86 800 828 2803

Fax: +86-512-6762-2560

E-mail: aptechsupport@honeywell.com

Japan

Telephone: +81-3-6730-7344

Fax: +81-3-6730-7222

E-mail: aptechsupport@honeywell.com

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