TROUBLESHOOTING
WARNING
ANYONE using or servicing this generator must read, understand, and follow all safety and operation instructions pro- vided in the product manual. Failure to closely follow these instructions can result in circumstances leading to death, serious injury, and property damage.
DANGER
Using a generator indoors CAN KILL YOU IN MINUTES. Generator exhaust contains carbon monoxide. This is a poi- son you cannot see or smell.
NEVER use inside a home or garage, EVEN IF doors and windows are open.
Only use OUTSIDE and far away from windows, doors, and vents.
NOTE:
For all customer service inquiries, call
NOTE:
Contact an authorized Honda service dealer for engine maintenance and repairs. In some locations, authorized Honeywell service dealers are also Honda service dealers. Contact your local dealer before transporting your generator for service.
PROBLEM | PROBABLE CAUSE | SOLUTION |
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| No fuel. | Add fuel (page 22). |
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| Stale fuel. | Drain fuel tank; fill with fresh fuel (page 26). | ||
| No or low engine oil. | Add engine oil (page 22). |
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Engine will not start or | Spark plug wire (cap) disconnected. | Install spark plug cap over spark plug. |
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starts and runs rough | Faulty/bad spark plug. | Check/replace spark plug (see Honda Owner’s Manual). | ||
| Fuel not reaching carburetor. | Clean fuel sediment cup (page 24). |
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| Dirty air filter. | Clean or replace air filter (see Honda Owner’s Manual). | ||
| Dirty spark arrestor screen. | Clean spark arrestor screen (page 23). |
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Engine suddenly stops | No fuel. | Add fuel (page 22). |
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No or low engine oil. | Add engine oil (page 22). |
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| Electrical overload on generator. | Check all circuit breakers for “tripped’ |
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| position or overload indicator light on. |
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| Reduce electrical load on circuit, wait |
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| several minutes for thermal breakers to |
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No power at AC |
| cool (master breaker is not thermal), | Set Tripped | |
| and then push to reset circuit breaker. |
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receptacle |
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Poor connection or defective cord. | Check cord connection. Replace defective cord. | |||
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| Connected electrical appliance/ | Check electrical appliance/equipment for defects. Dis- | ||
| connect defective appliance/equipment from the genera- | |||
| equipment is defective. | |||
| tor. Have appliance serviced by qualified repair facility. | |||
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Speed of starter motor | Battery is losing charge. | Recharge battery. |
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drops after period of time |
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TABLE 5. Troubleshooting — Probable Causes and Solutions |
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HW7000EH Portable Electrical Generator Owner’s Manual | www.honeywellgenerators.com | 27 |
