5.If you have a problem
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the check list below.
Problem: Machine won’t run
Possible cause
Possible solution
•Not firmly plugged in
•Plug unit in firmly
•No voltage in wall plug
•Check fuse or breaker
•Blown fuse/tripped breaker
•Replace fuse/reset breaker
Problem: Low suction
Possible cause
Possible solution
•Recovery tank full/automatic shut off engaged
•Remove and empty recovery tank
•Blockage in tool on end of hose
•Remove tool and clear blockage
•Recovery tank lid not on correctly
•Make sure lid is on securely
Problem: Clean solution won’t
dispense
Possible cause
Possible solution
•Solution tank not firmly in place
•Make sure tank is securely locked in position
•Solution tank empty
•Refill tank according to instructions for surface being cleaned
•Recovery tank lid not on correctly
•Make sure lid is firmly in place
•Pump needs to be “primed”(when using tool)
•See “Before using tool” section, p.11
P ro bl e m : Brushes won’t rotate during
floor cl e a n i n g
Possible cause
Possible solution
•Dirty filter screen on bottom of unit
•Clean screen as shown in Fig.
•Speed selector on OFF
•Move speed selector to Low or Hi
Service
To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer (Depot) by:
•checking the Yellow Pages under Vacuum Cleaners - Household” OR
•checking the list of Factory Service Centers provided with this cleaner OR -
•calling
•checking the Service section of The Hoover Company
Do not send your cleaner to The Hoover Company in North Canton for service, this will only result in delay.
If further assistance is needed, contact The Hoover Company Consumer Response Center, North Canton, Ohio 44720 Phone:
In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, Phone:
Always identify your cleaner by the com- plete model number when requesting information or ordering parts. (The model number appears on the bottom of the cleaner.)
Full One Year
Warranty
(Domestic Use)
Your HOOVER® appliance is warr a n t e d in normal household use, in accord a n c e with the Owner’s Manual against original defects in material and workmanship for a period of one full year from date of
p u rchase. This warranty provides, at no cost to you, all labor and parts to place this appliance in correct operating con- dition during the warranted period. This w a rranty applies when the appliance is p u rchased in the United States including its territories and possessions, or in Canada or from a U. S. Military Exchange. Appliances purchased else- w h e re are covered by a limited one year w a rranty which covers the cost of part s o n l y. This warranty does not apply if the appliance is used in a commercial or rental application.
Warranty service can only be obtained by presenting the appliance to one of the following authorized warranty ser- vice outlets. Proof of purchase will be required before service is rendered.
1.Hoover Factory Service Centers.
2.Hoover Authorized Warranty Service Dealers (Depots).
For an automated referral of autho- rized service outlets in the U.S.A., phone
visit The Hoover Company
This warranty does not cover pick up delivery, or house calls; however, if you mail your appliance to a Hoover Factory Service Center for warranty service, transportation will be paid one way.
While this warranty gives you specific legal rights, you may also have other rights which vary from state to state.
If further assistance is needed, or if there are questions concerning this war- ranty or the availability of warranty ser- vice outlets, write or phone the Consumer Response Center, The Hoover Company, 101 East Maple St., North Canton, Ohio 44720,
Phone
In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8,
15
