Before you call for service…

Problem

Possible Causes

What To Do

 

 

 

Frequent “buzzing” sound

Icemaker power switch is in the on

 

position, but the water supply to the

 

refrigerator has not been connected.

Set the power switch to the off position. Keeping it in the on position will damage the water valve.

Ice cubes have odor/taste

Ice storage bin needs cleaning.

Empty and wash bin. Discard old cubes.

 

Food transmitting odor/taste to ice

Wrap foods well.

 

cubes.

 

 

 

 

Interior of refrigerator needs cleaning. See Care and cleaning.

 

 

 

Small or hollow cubes

Water filter clogged.

Replace filter cartridge with new cartridge or with plug.

 

 

 

Slow ice cube freezing

Door left open.

Check to see if package is holding door open.

 

 

 

 

Temperature control not set cold

See About the controls.

 

enough.

 

 

 

 

Cube dispenser does

Icemaker turned off or

Turn on icemaker or water supply.

not work

water supply turned off.

 

 

 

 

 

Ice cubes are frozen to

Remove cubes.

 

icemaker feeler arm.

 

An item is blocking or has fallen into the ice chute inside the top door bin of the freezer.

Remove any item that might be blocking, or has fallen into, the chute.

Irregular ice clumps in storage container.

Break up with fingertip pressure and discard remaining clumps.

Freezer may be too warm. Adjust the freezer control to a colder setting, one position at a time, until clumps do not form.

 

Dispenser is LOCKED.

Press and hold the LOCK CONTROL pad for 3 seconds.

Water has poor taste/odor

Water dispenser has not been

Dispense water until all water in system is replenished.

 

used for a long time.

 

 

 

 

Water in first glass

Normal when refrigerator is first

Wait 24 hours for the refrigerator to completely cool down.

is warm

installed.

 

Water dispenser has not been used for a long time.

Dispense water until all water in system is replenished.

 

Water system has been drained.

Allow several hours for replenished supply to chill.

 

 

 

Water dispenser does

Water supply line turned

See Installing the water line.

not work

off or not connected.

 

 

 

 

 

Water filter clogged.

Replace filter cartridge or remove filter and install plug.

 

 

 

 

Air may be trapped in the water

Press the dispenser arm for at least two minutes.

 

system.

 

 

 

 

 

Dispenser is LOCKED.

Press and hold the LOCK CONTROL pad for 3 seconds.

 

 

 

Water spurting from

Newly-installed filter cartridge.

Run water from the dispenser for 3 minutes (about six liters).

dispenser

 

 

 

 

 

Water is not dispensed

Water in reservoir is frozen.

Call for service.

but icemaker is working

 

 

Refrigerator control setting

Set to a warmer setting.

 

 

is too cold.

 

 

 

 

No water or ice cube

Supply line or shutoff

Call a plumber.

production

valve is clogged.

 

 

 

 

 

Water filter clogged.

Replace filter cartridge or remove filter and install plug.

 

 

 

 

Dispenser is LOCKED.

Press and hold the LOCK CONTROL pad for 3 seconds.

34

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Image 34
Hotpoint 23 Small or hollow cubes, Slow ice cube freezing, Cube dispenser does, Not work, Water in first glass, Is warm

23 specifications

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