Hotpoint 23 Before you call for service…, Problem, Possible Causes, What To Do

Before you call for service…

Problem Possible Causes What To Do

Frequent “buzzing” sound	Icemaker power switch is in the on
	position, but the water supply to the
	refrigerator has not been connected.

•Set the power switch to the off position. Keeping it in the on position will damage the water valve.

Ice cubes have odor/taste	Ice storage bin needs cleaning.	• Empty and wash bin. Discard old cubes.
	Food transmitting odor/taste to ice	• Wrap foods well.
	cubes.
	Interior of refrigerator needs cleaning. • See Care and cleaning.
Small or hollow cubes	Water filter clogged.	• Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing	Door left open.	• Check to see if package is holding door open.
	Temperature control not set cold	• See About the controls.
	enough.
Cube dispenser does	Icemaker turned off or	• Turn on icemaker or water supply.
not work	water supply turned off.
	Ice cubes are frozen to	• Remove cubes.
	icemaker feeler arm.

An item is blocking or has fallen into the ice chute inside the top door bin of the freezer.

•Remove any item that might be blocking, or has fallen into, the chute.

Irregular ice clumps in storage container.

•Break up with fingertip pressure and discard remaining clumps.

•Freezer may be too warm. Adjust the freezer control to a colder setting, one position at a time, until clumps do not form.

	Dispenser is LOCKED.	• Press and hold the LOCK CONTROL pad for 3 seconds.
Water has poor taste/odor	Water dispenser has not been	• Dispense water until all water in system is replenished.
	used for a long time.
Water in first glass	Normal when refrigerator is first	• Wait 24 hours for the refrigerator to completely cool down.
is warm	installed.

Water dispenser has not been used for a long time.

•Dispense water until all water in system is replenished.

	Water system has been drained.	• Allow several hours for replenished supply to chill.
Water dispenser does	Water supply line turned	• See Installing the water line.
not work	off or not connected.
	Water filter clogged.	• Replace filter cartridge or remove filter and install plug.
	Air may be trapped in the water	• Press the dispenser arm for at least two minutes.
	system.
	Dispenser is LOCKED.	• Press and hold the LOCK CONTROL pad for 3 seconds.
Water spurting from	Newly-installed filter cartridge.	• Run water from the dispenser for 3 minutes (about six liters).
dispenser
Water is not dispensed	Water in reservoir is frozen.	• Call for service.
but icemaker is working
	Refrigerator control setting	• Set to a warmer setting.
	is too cold.
No water or ice cube	Supply line or shutoff	• Call a plumber.
production	valve is clogged.
	Water filter clogged.	• Replace filter cartridge or remove filter and install plug.
	Dispenser is LOCKED.	• Press and hold the LOCK CONTROL pad for 3 seconds.

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