Light status Condition of the printer | Action |
Door open, no toner cartridge, or paper jam
The printer is in an error state.
Check the following:
●The printer door is closed.
●The toner cartridge is correctly installed in the printer. See “Changing the toner cartridge.”
●There are no paper jams. See “Clearing printer paper jams.”
Paper out | Load paper into the printer. See “Loading |
The printer is out of paper. |
Memory out
The printer ran out of memory in the middle of a print job.
The page being printed may have been too complex for the memory capacity of the printer.
●See “Memory (DIMMs)” to add memory.
●Press and release the Go button to print.
Reset/Printer initialization The printer memory is being reset and all previously sent print jobs are being purged. Or, a printer initialization is taking place. All lights blink for 1/2 of a second or longer if initializing.
No action is necessary. However, you can reset the printer if you press and hold the Go button for 5 seconds.
Fatal error | ● | Reset the printer. |
All lights are on. | ● Turn the printer off and then back on. | |
| ● | Contact HP Support. See “HP Support.” |
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40 Chapter 5 Troubleshooting the printer | EN |