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HP 120 Inkjet Multifunction 120 manual Use single-cartridge mode, Clean back of page ink smearing

Models: 120 Inkjet Multifunction 120-113 120 Inkjet Multifunction 120

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Work with cartridges

Chapter 7

Related topics

•Order ink supplies on page 27

Tips for working with ink on page 29

Use single-cartridge mode

Use the single-cartridge mode to operate the HP ENVY 120 series with only one print cartridge. The single- cartridge mode is initiated when a print cartridge is removed from the print cartridge carriage. During single- cartridge mode, the product can copy documents, copy photos, and print jobs from the computer.

NOTE: When the HP ENVY 120 series operates in single-cartridge mode, a message is displayed on screen. If the message is displayed and two print cartridges are installed in the product, verify that the protective piece of plastic tape has been removed from each print cartridge. When plastic tape covers the print cartridge contacts, the product cannot detect that the print cartridge is installed.

Exit single-cartridge mode

Install two print cartridges in the HP ENVY 120 series to exit single-cartridge mode.

Related topics

•Replace the cartridges on page 25

Clean back of page ink smearing

If the backs of printouts show smeared ink, try cleaning areas of the printer where ink can build up. This process takes several minutes to complete. Full-size paper needs to be loaded and will be moved automatically during the cleaning. A blank page is ejected when the process is complete.

To clean for back of page smearing

1.From the Home screen, touch Settings to display the Setup menu.

2.In the Setup menu, touch Tools.

3.In the Tools menu, touch Back of Page Smear Cleaning.

4.Load full-size plain paper in the paper tray and touch OK.

Related topics

•Order ink supplies on page 27

Tips for working with ink on page 29

Clean paper feed

If false 'Out of paper' messages appears, or you have other paper feeding problems, try cleaning the paper feed. The process takes several minutes to complete. You need to empty the paper tray before starting the cleaning.

To clean the paper feed

1.From the Home screen, touch Settings to display the Setup menu. In the Setup menu, touch Tools.

2.In the Tools menu, touch Paper Feed Cleaning.

3.Remove all the paper from the paper tray. Touch OK.

Related topics

•Order ink supplies on page 27

Tips for working with ink on page 29

28 Work with cartridges

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HP 120 Inkjet Multifunction 120 manual Use single-cartridge mode, Clean back of page ink smearing, Clean paper feed

Contents

HP Envy 120 e-All-in-One series Page Contents Technical information HP Envy 120 e-All-in-One series Help HP Envy Chapter Get to know the HP Envy 120 series Printer partsFront view of the printer Transparent Lid Control panel features Chapter How do I? How do I? Print photos from a memory card PrintPrint photos Related topics Print documents Print photos saved on your computerTo print a photo on photo paper To print a group of addresses on labels or envelopes Print labels and envelopesTo print from a software application On Paper/Quality tab select a Plain paper type Select Print Media Recommended papers for photo printingColorLok Load media Recommended papers for printing and copying Related topics Tips for print success Print Copy and scan Copy text or mixed documentsSided copy a. Load paper Sided copy a. Load paper Touch Settings Scan to a computer, memory device, or email Tips for copy and scan success Print with HP ePrint Use Web ServicesHow to get started with ePrint Use HP Print Apps Tips for using Web Services Tips for printing apps and using ePrintVisit the HP ePrintCenter website Replace the cartridges Work with cartridgesCheck the estimated ink levels To replace the cartridges Insert new cartridge Remove cartridge from packaging Clean cartridges Order ink suppliesAlign printer Clean paper feed Use single-cartridge modeClean back of page ink smearing Exit single-cartridge mode Cartridge warranty information Tips for working with ink Work with cartridges WiFi Protected Setup WPS ConnectivityAdd the HP Envy 120 series to a network Touch WiFi Protected Setup Wireless with a router infrastructure networkInstall the software for a network connection To connect the product with the Wireless Setup Wizard Change from a USB connection to a wireless network To change from a USB connection to a wireless network Change network settings Wireless DirectConnect a new printer Tips for setting up and using a networked printer Connectivity Unable to print Solve a problemGet more help To verify that the product is not paused or offline To restart the print spooler To verify that the product is set as the default printerClick Manage, and then click Services and Applications Windows XP Solve networking problem Resolve print quality issuesResolve copy and scan issues To clear the print queue Clear jam from input/output area Clear a paper jamTo clear a paper jam Clear jam from paper path Solution 1 Make sure that the printer is turned on Check cartridge access doorTroubleshooting print carriage jams Solution 2 Unblock the print carriage HP support Register your printer HP support by phone Additional warranty options Phone support period Placing a call Solve a problem Print resolution Draft mode SpecificationsEnvironmental specifications Technical information Photo-Best mode Normal modePlain-Best mode Max DPI mode with supported types of HP photo paper Ink cartridge yield Scan specifications Print specificationsCopy specifications Environmental product stewardship program Your products Eco features Eco-Tips To enable or disable Auto Power-Off To set Energy Save ModeTouch Preferences Chemical Substances Restriction of hazardous substance Ukraine Regulatory notices Regulatory model identification number Technical information Regulatory wireless statements Products with wireless LAN devicesFrance Chapter Technical information Technical information Chapter Symbols/Numerics Index Index