Related topics
•Order ink supplies on page 27
Tips for working with ink on page 29
Order ink supplies
To find out the correct number for replacement cartridges, open the printer access door and check the label.
Cartridge information and links to online shopping appear on ink alert messages. In addition, you can find cartridge information and order online by visiting www.hp.com/buy/supplies.
NOTE: Ordering cartridges online is not supported in all countries/regions. If it is not supported in your country/region, contact a local HP reseller for information about purchasing cartridges.
Clean cartridges
If print quality is unacceptable, and the problem is not low ink levels or
To clean the cartridges
1.From the Home screen, touch Settings to display the Setup menu.
2.In the Setup menu, touch Tools.
3.In the Tools Menu, touch Clean Cartridges.
4.If the print quality looks acceptable, touch Done. Otherwise, touch
Related topics
•Order ink supplies on page 27
Tips for working with ink on page 29
Align printer
After you insert new cartridges, align the printer for best print quality. You can align printer either from the printer display or from the printer software.
To align printer from the printer display
1.From the Home screen, touch the Setup icon, and then touch Tools.
2.On the Tools menu, touch and drag your finger vertically to scroll through the options, and then touch Align Printer.
3.Follow the instruction on the screen.
To align printer from the printer software
▲Do one of the following according to the operating system you are using.
On Windows:
a. From the Start menu on your computer, click All Programs, click HP.
b. Click the HP ENVY 120
d. Under the Device Services tab,
On Mac:
▲ Open HP Utility, click Align, and then click Align again.
Work with cartridges
Align printer | 27 |
