Troubleshooting PostScript (PS) errors

The following situations are PS language specific and may occur when several printer languages are being used.

Note

To receive a printed or screen displayed message when PS errors occur, open the Print Options

 

dialog box and click the desired selection next to the PS Errors section. You can also access this

 

from the embedded Web server.

 

 

 

PS Errors

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

Possible Cause

Solution

The job prints in Courier (the printer’s default typeface) instead of the typeface you requested.

The requested typeface is not downloaded. A personality switch may have been performed to print a PCL job just before the PS printing job was received.

Download the desired font and send the print job again. Verify the type and location of the font. Download to printer if applicable. Check with the software documentation.

A legal page prints with

Print job too complex.

You may need to print your job at 600 dots

clipped margins.

 

per inch, reduce the complexity of the

 

 

page, or install more memory.

A PS error page prints.

Print job may not be PS.

Make sure the print job is a PS job. Check to see whether the software application expected a setup or PS header file to be sent to the printer.

Limit Check Error

Print job is too complex.

You may need to print your job at 600 dots per inch, reduce the complexity of the page, or install more memory.

VM Error

Font Error

Select unlimited downloadable fonts from

 

 

printer driver.

 

 

 

Range Check

Font Error

Select unlimited downloadable fonts from

 

 

printer driver.

 

 

 

Return to Finding the solution.

ENWW

Troubleshooting PostScript (PS) errors 79